Service Operations Manager

Job Description for Customer Service SupervisorIn this role, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our customers.Key AccountabilitiesTeam Leadership: Lead and motivate a team of CSRs to achieve performance goals and company standards.Performance Management: Conduct regular performance...

KHATAM® is a leading fashion apparel company seeking an exceptional Senior Team Leader, Customer Service to join our team. This key role will be responsible for overseeing a team of customer service agents, ensuring high performance, and maintaining excellent customer service standards in alignment with the company's business objectives.Key...

About the RoleThe ideal candidate will have a minimum of 2 years of experience in managing QSR environments, with a proven track record of success in supervisory roles.We welcome fresh graduates to apply for our Manager-in-Training program, which provides valuable hands-on experience and opportunities for growth.Key responsibilities include:Managing daily...

We are looking for an experienced Operations Service Development Director to lead our efforts in developing and implementing standard processes across our dealer service operations.You will be responsible for monitoring dealer readiness operation/standard implementation, dealer business plan development, and business performance review dealer.To succeed in...

Service Manager Job Description:We are seeking a Service Manager to join our team at A&W (Malaysia) Sdn Bhd. As a key member of our management team, you will be responsible for overseeing the service operations of our restaurant.Key Responsibilities:Develop and implement service standards to ensure excellent customer service.Oversee the recruitment, training...

Fleet Management PositionWe are seeking a highly motivated Transportation Services Manager to lead our fleet operations team. The ideal candidate will have a strong background in logistics and transportation, as well as excellent communication and project management skills.Main DutiesOversee the daily operations of our fleet.Manage relationships with vendors...

Job Description: The Customer Service Supervisor will be responsible for leading a team of customer service representatives to deliver exceptional service to our customers.Key Responsibilities:Team Leadership: Lead and motivate a team of CSRs to achieve performance goals and company standards.Performance Management: Conduct regular performance reviews and...

We are looking for a results-driven professional with strong problem-solving and analytical skills to manage our service operations and drive customer satisfaction.Key ResponsibilitiesCustomer Focus: Deliver exceptional customer service and ensure customer satisfaction.Team Leadership: Lead a team of professionals to achieve business objectives.Process...

About the RoleWe are looking for a seasoned RTR Operations Manager to join our team. In this role, you will be responsible for leading a team of RTR professionals, ensuring timely and accurate financial reporting, compliance with accounting standards, and efficient operations. You will also be responsible for strategic planning, process optimization, and...

Leanx is a leading payment gateway company in Malaysia, established in 2008. Our mission is to provide secure, innovative, and reliable payment solutions to businesses across the region.We are seeking a strategic and results-driven Head of Operations to optimize our operational processes, drive efficiency, and ensure seamless delivery of our services. As a...

At Maxis, we are looking for a Service Delivery Manager to join our team. As a key member of our Business Contact Centre, you will be responsible for managing the day-to-day floor management of the team's performance.Job Description:The primary objective of this role is to ensure that the Inbound Contact Centre and Retention Team meet their objectives and...

A&W Restaurant General ManagerA dynamic and experienced leader is required to manage our restaurant operations in Caltex Puncak Alam Drive Thru. The ideal candidate will possess a degree or diploma in any discipline and have at least 3 years of experience in F&B management, with a minimum of 2 years as a manager in charge.Key responsibilities include...

As an Executive Secretary, you will play a vital role in supporting our HR team at Global Parcel Service.The successful candidate will possess strong organizational skills, with excellent communication and interpersonal skills.Key DutiesAssist the CHR Officer in managing HR systems, policies, and procedures.Coordinate recruitment activities, including job...

Accounting Operations ManagerWe are seeking an experienced Accounting Operations Manager to join our team. As the Accounting Operations Manager, you will be responsible for leading a team of RTR professionals, ensuring timely and accurate financial reporting, compliance with accounting standards, and efficient operations. You will also be responsible for...

Global Parcel Service requires an HR and Admin Assistant to provide exceptional support to our HR department.The ideal candidate will be highly organized, with excellent attention to detail and ability to multitask.ResponsibilitiesProvide administrative assistance to the CHR Officer, including preparing HR documents and updating policies.Manage recruitment...

We are looking for an experienced Accounting Operations Manager to join our team at Falcon Safety Services Sdn Bhd.About the Role:Perform day-to-day accounting operations, including account management, cash flow management, and compliance with regulatory requirementsDevelop and implement process improvements to increase efficiency and reduce costsPrepare...

About the RoleThe Technical Support Executive will be responsible for driving the strategic and operational excellence of After Sales and Service Operations.This role requires addressing critical technical issues, making high-impact decisions, and ensuring the seamless integration of technical operations within the business.Key Accountabilities:Strategic...

Job OverviewADL EXPRESS SERVICES SDN BHD is a reputable logistics company seeking a skilled Financial Operations Manager to oversee our financial operations. The ideal candidate will have a strong background in finance and accounting and be able to provide expert advice on financial matters.Your responsibilities will include:Managing the company's financial...

Job Function:To assist the Store Manager in overseeing sales operations and achieving sales objectives. The successful candidate will be responsible for maintaining administrative procedures, ensuring timely submission of documents according to company guidelines, and assisting the Store Manager with day-to-day store operations.Key Responsibilities:•...

Job DescriptionTo excel as a Retail Supervisor at Gulf Marketing Group (GMG Group), you will assist the Store Manager in overseeing sales operations and achieving sales targets. This role requires strong administrative skills, excellent customer service, and effective leadership abilities.Key ResponsibilitiesMaintain accurate records and ensure timely...