Operations Manager Customer Service

KHATAM® is a leading fashion apparel company seeking an exceptional Senior Team Leader, Customer Service to join our team. This key role will be responsible for overseeing a team of customer service agents, ensuring high performance, and maintaining excellent customer service standards in alignment with the company's business objectives.Key...

At BYD Malaysia, we are seeking a highly skilled Service Operations Manager to join our team. In this role, you will be responsible for developing and implementing standard processes across our dealer service operations.We require an individual with at least 5 years of experience in service operations, after-sales management or a related field. You should...

About Gulf Marketing Group (GMG Group)Gulf Marketing Group (GMG Group) is a well-established retail company with a strong focus on customer satisfaction.Key ResponsibilitiesProduct Knowledge Management: Develop and maintain comprehensive product knowledge to cater to customer needsCustomer Service Excellence: Provide top-notch customer service, ensuring...

Role OverviewThis is an exciting opportunity for an accomplished Retail Supervisor to join our dynamic team at Gulf Marketing Group (GMG Group). The successful candidate will be responsible for supervising sales operations, managing store resources effectively, and providing exceptional customer experiences.Main AccountabilitiesOversee daily store...

Company OverviewMyNews is a leading retail company in Malaysia, offering a wide range of products and services to our customers.We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job RequirementsEducation: At least SPM or equivalent qualification.Experience: At least 1 year of experience in...

Becoming a Customer Service Specialist at BloomThis Flora is an exciting opportunity to deliver outstanding customer experiences and drive business growth.Job Description:We're looking for a talented individual who can help us achieve our goal of providing exceptional customer service. As a Customer Service Specialist, you will play a key role in ensuring...

About the RoleThe ideal candidate will have a minimum of 2 years of experience in managing QSR environments, with a proven track record of success in supervisory roles.We welcome fresh graduates to apply for our Manager-in-Training program, which provides valuable hands-on experience and opportunities for growth.Key responsibilities include:Managing daily...

BloomThis Flora seeks a skilled Customer Service Representative to join our team. As a Retail Associate, you will be the face of our flower and gift shop, ensuring exceptional customer service and maintaining the smooth operation of our daily operations.The ideal candidate will have prior experience in retail sales or customer service, with knowledge of...

About BYD MalaysiaWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team in BYD Malaysia.Main ResponsibilitiesLead a team of customer service representatives (CSRs) to meet performance goals and company standards.Conduct regular performance reviews and provide constructive feedback to team members.Resolve complex...

About the RoleThe Retail Associate position at GMG offers a unique opportunity to work with a leading brand like Nike and contribute to the success of our retail operations. As a member of our team, you will be responsible for providing exceptional customer service, supporting daily retail operations, and building positive relationships with consumers and...

Service Manager Job Description:We are seeking a Service Manager to join our team at A&W (Malaysia) Sdn Bhd. As a key member of our management team, you will be responsible for overseeing the service operations of our restaurant.Key Responsibilities:Develop and implement service standards to ensure excellent customer service.Oversee the recruitment, training...

Role Description:We are seeking a highly motivated Customer Service and Sales Coordinator to join our retail team at GMG. As a key member of our store leadership team, you will be responsible for providing exceptional customer experiences, driving sales growth, and supporting the Store Manager with day-to-day operations. Responsibilities:• Deliver...

About Gulf Marketing Group (GMG Group)At Sunway Pyramid outlet, we're dedicated to excellence in customer service and sales. As a Retail Associate, you'll be an integral part of our team, supporting daily operations and driving business success.Job OverviewAssist in developing a strong understanding of Nike products and services to provide expert...

ResponsibilitiesHandling daily operations such as job scheduling and progress monitoring duties.Generate daily sales records and collections.Conduct research on potential products, vendors, and services, comparing price and quality to ensure the best deal.Support regular office operations, entertain phone call inquiries, delegate jobs, and supervise...

Job Description: The Customer Service Supervisor will be responsible for leading a team of customer service representatives to deliver exceptional service to our customers.Key Responsibilities:Team Leadership: Lead and motivate a team of CSRs to achieve performance goals and company standards.Performance Management: Conduct regular performance reviews and...

We are looking for a results-driven professional with strong problem-solving and analytical skills to manage our service operations and drive customer satisfaction.Key ResponsibilitiesCustomer Focus: Deliver exceptional customer service and ensure customer satisfaction.Team Leadership: Lead a team of professionals to achieve business objectives.Process...

Responsibilities:Maintain efficient administrative processes and ensure timely submission of documents according to company standards.Assist the Store Manager in day-to-day store operations.Provide exceptional customer service, responding to inquiries, feedback, and complaints.Achieve sales targets as per company expectations.Coordinate sufficient stock...

At Maxis, we are looking for a Service Delivery Manager to join our team. As a key member of our Business Contact Centre, you will be responsible for managing the day-to-day floor management of the team's performance.Job Description:The primary objective of this role is to ensure that the Inbound Contact Centre and Retention Team meet their objectives and...

About UsGulf Marketing Group (GMG Group) is a dynamic retail company committed to delivering outstanding customer experiences.Job SummaryWe are looking for a skilled Retail Associate to join our team at the Sunway Pyramid outlet. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining store...

Leanx is a leading payment gateway company in Malaysia, established in 2008. Our mission is to provide secure, innovative, and reliable payment solutions to businesses across the region.We are seeking a strategic and results-driven Head of Operations to optimize our operational processes, drive efficiency, and ensure seamless delivery of our services. As a...