Customer Service Leader

7 days ago


Klang, Selangor, Malaysia Gulf Marketing Group (GMG Group) Full time
Role Overview

This is an exciting opportunity for an accomplished Retail Supervisor to join our dynamic team at Gulf Marketing Group (GMG Group). The successful candidate will be responsible for supervising sales operations, managing store resources effectively, and providing exceptional customer experiences.

Main Accountabilities
  • Oversee daily store operations, ensuring adherence to company policies and procedures.
  • Contribute to the development of sales plans, focusing on maximizing revenue and profitability.
  • Maintain high standards of customer service, addressing complaints and suggestions professionally and promptly.
  • Collaborate with the Store Manager to achieve sales targets, identify areas for improvement, and implement changes accordingly.
  • Lead by example, demonstrating a commitment to excellence, teamwork, and continuous learning.

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