Multilingual Customer Experience Manager
4 days ago
As a Multilingual Customer Experience Manager at Shangri-La Shared Services Sdn Bhd, you will be responsible for managing customer interactions across multiple communication channels. You will work closely with our sales and marketing teams to develop strategies that enhance customer engagement and loyalty.
This is a leadership role that requires strong interpersonal and problem-solving skills. You will be responsible for training and coaching a team of customer service representatives and ensuring that they have the necessary skills and knowledge to deliver exceptional customer experiences.
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Multilingual Customer Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full timeWe are looking for a highly skilled and multilingual Multilingual Customer Support Specialist to join our team at TDCX. In this role, you will be responsible for providing support to customers through various communication channels, including phone, email, chat, and social media.About the JobThis is an excellent opportunity to work with a world-leading...
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Multilingual Client Liaison
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Localizationacademy Full timeLocalizationacademy is a leading provider of localization solutions, and we are looking for a skilled Multilingual Client Liaison to join our team. As a Multilingual Client Liaison, you will be responsible for establishing and nurturing strong relationships with company partners and external stakeholders.You will also be working closely with internal...
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Multilingual Support Agent
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PEOPLE PROFILERS Full timeJob DetailsThis is a great opportunity for someone who wants to work in a fast-paced environment and have a strong impact on our customers' experiences.**Key Responsibilities**As a Multilingual Support Agent, you will be handling multiple tasks simultaneously, including chatting with customers, responding to emails, and identifying trends in customer...
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Multilingual Support Consultant
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeOur Company OverviewHunters International Sdn Bhd is a technology-enabled global business services company (Nasdaq listed) that specializes in customer engagement and improving business performance for some of the world's best brands.As a Customer Support Consultant, you will play a critical role in delivering exceptional customer experiences and meeting our...
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Multilingual Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeOur CultureWe value diversity, inclusion, and collaboration at OKX. Our team is passionate about making a positive impact on the world through cryptocurrency and blockchain technology.We prioritize open communication, transparency, and mutual respect among team members. We encourage creativity, innovation, and continuous learning to stay ahead of the...
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Multilingual Customer Experience Executive
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PEOPLE PROFILERS Full timeJob Description:As a Medical Support Coordinator, you will play a vital role in ensuring that our Japanese clients receive the highest level of care and attention. This includes interpreting during doctor consultations, handling hospital procedures, and providing administrative support.We are looking for someone with strong organizational skills, attention...
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Kuala Lumpur, Kuala Lumpur, Malaysia Streamline Games Full timeJoin us at Streamline Games as a Multilingual Content Creator for Streamline Games. We're looking for a talented individual to help us create engaging content for our Japanese audience. As a key member of our team, you will be responsible for translating and localizing our games, as well as creating marketing materials that resonate with our Japanese...
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Customer Service Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeJob SummaryOur company, OKX, is seeking a Customer Service Manager to handle customer complaints and feedback related to our products and services. As a key member of our team, you will be responsible for investigating each chargeback/fraud claim, detecting fraud by analyzing customers' trading and behavioral patterns, and reporting any suspicious accounts...
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Customer Experience Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full timeRole Overview:The Customer Experience Manager role is a critical position within our organization, and we are seeking a talented individual to fill this vacancy. As a key member of our team, you will be responsible for delivering exceptional customer experiences by attending to customer inquiries, resolving issues, and maintaining accurate records.Your...
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Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swingvy Pte Ltd Full timeSwingvy Pte Ltd is the leading all-in-one HR platform for small and medium businesses, providing a comprehensive solution for managing the modern workforce.We are seeking creative, passionate, and entrepreneurial individuals to join our team as Customer Experience Managers. You will work closely with engineers, designers, marketers, and sales teams to expand...
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Customer Experience Manager
12 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob OverviewAs a key member of our team, you will be responsible for identifying areas of improvement in customer journey and developing plans to enhance the customer experience. You will also participate in the initiation, planning, design, execution, monitoring, and continuous improvement of projects/initiatives.About PrudentialAt Prudential, we are...
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Customer Service Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeAt OKX, we believe in empowering individuals through crypto. As a Senior Agent, you will play a crucial role in shaping the future of our customers.The ideal candidate will have strong communication skills and be proficient in multiple languages. You will be responsible for providing exceptional customer service to our global clients through various...
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Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Clarins Group Full timeWe are looking for a Customer Experience Manager to join our team at Clarins Group. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.The ideal candidate will have a proven track record in customer service, with experience in sales performance improvement, team leadership, and...
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Customer Experience Manager
12 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeJob RequirementsTo succeed as a Customer Experience Manager, you should have at least 2 years of experience in the luxury retail industry, with a strong background in watches being an asset. You will be responsible for ensuring that every customer interaction is exceptional and memorable.Your key responsibilities will include:Customer Engagement: Building...
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Customer Experience Manager
11 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia 天珠王国 Dzi Kingdom Group Full timeKey Responsibilities:We are seeking a Customer Experience Manager to join our team. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining store operations. Key responsibilities include:Fostering strong relationships with customers through proactive engagement and...
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English & Vietnamese Language Service Manager
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeIn this exciting role as a multilingual support expert, you will have the opportunity to develop your skills and expertise in providing world-class customer support. Your key responsibilities will include:Delivering Multilingual Support: Provide exceptional support to customers in both English and Vietnamese languages.Managing Customer Interactions: Respond...
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Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full timeWe are seeking a highly skilled and experienced Customer Care Team Manager to join our team at Sutherland Global. As a key member of our leadership team, you will be responsible for leading and supervising a team of at least 10 associates to achieve organizational goals.The ideal candidate will have a proven track record in customer service roles, with...
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Customer Experience Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Guess Full timeWe are seeking highly skilled professionals to fill the positions of Retail Sales Associates, Senior Sales Associates, Executive Sales Associates, and Boutique Managers. If you have a passion for customer service and a flair for fashion, we want to hear from you!Job DescriptionThe successful candidate will be responsible for managing and motivating sales...
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Global Customer Liaison
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PEOPLE PROFILERS Full timeAbout the Job:We are seeking a highly skilled Multilingual Liaison Officer to join our team at PEOPLE PROFILERS. As a key member of our customer service team, you will be responsible for providing critical support to Japanese clients during medical consultations and hospital stays.Your duties will include interpreting during doctor consultations, handling...
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Customer Experience Operations Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Castlery Full timeJob OverviewCastlery, a rapidly growing furniture brand, is seeking an experienced leader to oversee customer experience operations. As the Customer Experience Operations Manager, you will play a key role in managing and optimizing our online customer experience.Main ResponsibilitiesCustomer-Centric Leadership: Manage high-performing teams, fostering a...