Customer Experience Lead

A&W Malaysia is committed to providing exceptional customer experiences through our team of passionate professionals. We are currently seeking a skilled Customer Experience Lead to join our team.About the Role:This is an exciting opportunity to drive customer satisfaction and loyalty while working in a fast-paced, dynamic environment. As a Customer...

Job SummaryThis role is responsible for leading a team that manages online presence across multiple social media channels.Responsibilities and DeliverablesDevelop and deploy strategies to pre-emptively address customer issues and mitigate potential escalations.Key QualificationsAt least 3-5 years of leadership experience in reputation management, customer...

The role:Comfort Works is looking for a passionate and experienced Customer Experience Manager to lead and elevate the customer journey across all touchpoints. You will oversee the customer service team, develop and execute customer experience strategies, and ensure high-quality service delivery that aligns with Comfort Works' values and goals.Key...

Sutherland is seeking an organized and goal-oriented person to join us as a Lead - Customer Experience. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionSutherland is seeking an attentive and...

Company Description:Sutherland is seeking an organized and goal-oriented person to join us as a Lead - Customer Experience. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description:Sutherland is seeking...

Company DescriptionSutherland is seeking an organized and goal-oriented person to join us as a Lead - Customer Experience. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionSutherland is seeking an...

Job SummaryWe are seeking a highly skilled Inside Sales Representative to join our team in Kuala Lumpur. As an Inside Sales Specialist – Lead Generator, you will be responsible for qualifying potential leads and driving growth for Google's products and services.About UsCustomer Connect Malaysia Sdn Bhd is one of the top ASEAN Google Partners. We are...

Delivering Exceptional Customer ExperiencesIn this critical role, you will be responsible for driving the delivery of exceptional customer experiences across our service portfolio. You will lead and develop a high-performing team of customer service professionals who share your passion for delivering outstanding results. Your expertise will ensure that we...

Job Overview:Lazada is a leading e-commerce platform in Southeast Asia, dedicated to providing an exceptional customer experience. We are seeking a Senior Manager, Customer Experience to join our team.

About Zeal GroupWe are a product and people-focused company who are passionate about growth, innovative technology, and collaboration.We are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible between our customers and products.Our end goal is to have a seamless experience while continuously improving as the days go by. We...

Role OverviewThis is an exciting opportunity for a seasoned Call Centre Manager to lead our contact centre team at Telecontinent. As a key member of our leadership team, you will drive business growth through strategic planning, process improvement, and exceptional customer service.Key Responsibilities:Develop and implement business strategies to enhance...

About Us:Recooty is a leading organization that values customer satisfaction above all else.We are committed to providing exceptional service to our customers, and we believe that our customers are at the heart of everything we do.We are looking for a highly motivated and experienced Executive – Customer Service to join our team, who shares our vision and...

Job OverviewThe Senior Manager, Customer Experience is responsible for leading a high-performing team to enhance customer satisfaction and streamline customer interactions. This role involves driving key initiatives, managing day-to-day operations of e-commerce platforms, and collaborating with various departments to improve customer journeys and operational...

Job DescriptionAt Generali Malaysia, we are seeking a highly skilled Customer Experience Manager to lead our initiatives in delivering excellent customer experiences.The successful candidate will be responsible for managing and leading projects to enhance our customers' interactions with our products and services.Conduct customer needs analysis and gather...

About Setel:The Future of MobilityAs a Senior Manager of Customer Experience Strategy and Insights, you will be responsible for enhancing customer experience through strategic initiatives and insights derived from customer data and research. You will lead a team focused on understanding customer needs, identifying pain points, and executing initiatives to...

Senior Account Manager Job DescriptionIn this senior-level position, you will be responsible for leading our efforts in customer success and account growth through strategic relationship management and collaboration with internal stakeholders.Key AccountabilitiesDevelop Strategic Plans: Collaborate with customers to develop strategic plans that drive...

About Zeal Holdings Limited">We are a leading FinTech organisation offering a range of innovative products and services. With a strong presence in Southeast Asia, we are committed to delivering exceptional customer experiences and driving business growth.Our Mission">We strive to provide seamless customer experiences by leveraging cutting-edge technology and...

Company OverviewPrometric Ireland Limited is a leading provider of high-stakes testing solutions.We are committed to delivering exceptional customer service and experiences for our clients.

Role OverviewOur Customer Service department at Zeal Holdings Limited plays a vital supportive role in helping clients with products and services. Ultimately, they aim to bridge any gaps or frictions within our product offerings. Our goal is to have a seamless customer experience while continuously improving as we go along.We are seeking an experienced...

About the JobWe are looking for a highly motivated and experienced professional to join our APAC Customer Success team as a Director of Customer Experience. In this role, you will be responsible for leading the development and implementation of strategies to drive customer satisfaction, retention, and overall success.The successful candidate will oversee the...