F&B Training Executive

7 days ago


Petaling Jaya, Selangor, Malaysia Kenny Hills Hospitality Group Full time

Kenny Hills Hospitality Group is a renowned hospitality group with 22 physical outlets across 10 brands, offering a unique opportunity to work in a dynamic and fast-paced environment.

The ideal candidate for the F&B Training Executive role will have a passion for delivering exceptional customer experiences and a proven track record of developing and implementing effective training programs.

Key responsibilities include:

  1. Assisting the Training Department in developing comprehensive training systems, modules, guides, and manuals
  2. Collaborating with the Training Manager to systemize the Training Department and build a strong culture and emphasis on customer service experience and outstanding hospitality
  3. Enhancing product knowledge skill-set techniques, leadership courses, retraining, mentoring, coaching, train-the-trainer, team building programs

Required skills and qualifications include:

  • Bachelor's degree in business administration, hospitality management, human resources, or education
  • Minimum of 2 years of hospitality or F&B training experience
  • Possessed Train the Trainer Certificate
  • Minimum of 1 year of classroom training experience
  • In-depth knowledge of F&B operations and prior experience in formulating and executing training plans, modules, and programs to achieve organizational goals
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Food and Beverage Services



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