Solution Delivery Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full time

Are you a seasoned professional looking for a new challenge? We are seeking a highly skilled Solution Delivery Specialist to join our team at Zurich Australian Insurance Ltd.

Main Responsibilities
  • You will be responsible for leading and completing the elicitation of business requirements and their translation into solution requirements.
  • This role requires the ability to adapt to and apply different delivery methodologies.
  • You will plan, conduct, and facilitate elicitation sessions, ensuring the production of associated deliverables.
  • A successful candidate must understand customers' objectives, processes, and products in order to make recommendations.

Key Performance Indicators (KPIs):

  • To deliver high-quality solutions that meet customer needs.
  • To ensure timely completion of projects and milestones.
  • To effectively manage risks and requirements.
  • To provide exceptional customer service and support.
  • To continuously improve processes and procedures.


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