Relationship Builder Manager

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ThoughtFull World Pte. Ltd. Full time
About ThoughtFull World Pte. Ltd.

We are a leading digital mental health company committed to making mental health a priority for everyone, every day. Our innovative platform provides comprehensive end-to-end mental healthcare solutions for individuals and employees.

Job Overview

We are seeking an experienced Client Solutions Manager to play a key role in designing and implementing strategies to enhance client engagement, deepen relationships, and drive new business opportunities.

Main Responsibilities:
  • Strategic Planning:
    • Develop and implement strategic plans to enhance client engagement and deepen relationships.
  • Program Delivery:
    • Design and execute engagement initiatives such as webinars, workshops, booths, and other interactive programs to drive sign-ups and ongoing client utilization.
  • Partnership Management:
    • Identify, secure, and manage partnerships and vendors that enhance client engagement activities and offerings.
  • Content Creation:
    • Develop content such as case studies, social media posts, and other materials based on client engagement to boost brand awareness and educate clients on product features.
  • Community Building:
    • Build and nurture VIP client groups to foster community, encourage social validation, and strengthen client relationships.
Requirements:
  • Proven experience in designing and executing client engagement programs.
  • Strong project management skills with the ability to scale processes efficiently.
  • Excellent relationship management and partnership-building skills.
  • Creative content creation capabilities for various platforms and audiences.
  • A passion for building communities and fostering client connections.


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