Customer Service Director

About the CompanyWIT Ventures Sdn Bhd is a leading hospitality management company based in Malaysia. We are dedicated to providing exceptional experiences for our guests and creating opportunities for career growth for our employees.Job Title:Customer Service DirectorKey Responsibilities:Manage Guest InteractionsCreate Daily Task ListsAnalyze Market...

Tata Consultancy Services is looking for a Director of Customer Advocacy to champion the customer experience.This leader will be responsible for ensuring customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Main Responsibilities:Voice of the Customer: The Director of...

Job SummaryWe are seeking a seasoned Customer Relations Director to join our team at JAC Recruitment. As a key member of our organization, you will be responsible for leading the CR Team and overseeing smooth operations. This is an excellent opportunity to leverage your expertise in customer service, relationship-building, and leadership to drive business...

About UsAEON Credit Service (M) Berhad is a reputable financial institution that offers a range of financial services to individuals and businesses. We are committed to providing excellent customer service and maintaining the highest standards of integrity and security.We are seeking a highly experienced and skilled Director of Cybersecurity Operations to...

About Our TeamWe are a dynamic team of cybersecurity professionals who are passionate about delivering exceptional service to our customers. As a Director of Cybersecurity Services, you will be responsible for leading our team and developing strategies to drive business growth and improve customer satisfaction.Your Key ResponsibilitiesDevelop and execute...

Candidate ProfileWe are looking for a Customer Experience Director to lead our Customer Service Ops team. The ideal candidate will have a proven track record of driving business growth through exceptional customer service and operational efficiency, as well as developing and implementing strategies to enhance chatbot functionality and effectiveness.Key...

The Hotel Service Director plays a pivotal role in creating a memorable dining experience for our guests at Mandarin Oriental Hotel Group Limited. As a Hotel Service Director, you will oversee the daily operations of the restaurant, ensuring that our service standards are consistently met.Primary Responsibilities:Lead the supervision of daily restaurant...

About Zeal GroupWe are an award-winning FinTech organization dedicated to delivering exceptional products and services.Our team of 700+ employees is spread across the globe, with offices in Europe, Asia, North & South Africa, Middle East, and South America.We are passionate about growth, innovative technology, and collaboration.RoleOur Customer Service...

About the JobWe are looking for a highly motivated and experienced professional to join our APAC Customer Success team as a Director of Customer Experience. In this role, you will be responsible for leading the development and implementation of strategies to drive customer satisfaction, retention, and overall success.The successful candidate will oversee the...

We're looking for an experienced leader to join our team as Operations Director ITO, APAC. This is a fantastic opportunity to lead our Infrastructure, Technology & Operations teams across the APAC Global Operations Centre in Kuala Lumpur.In this role, you'll be responsible for ensuring all aspects of the 24X7 operation are working effectively, implementing...

At OKX, we believe that the future will be reshaped by crypto. Our mission is to provide a secure and reliable environment for our users.Job SummaryWe are seeking an experienced Senior Manager, Customer Service to lead our customer service operations. The successful candidate will be responsible for developing strategic CS workflows, business standards, and...

IT Data Services Director Position:We are seeking an experienced IT Data Services Director to join our team at Gokardz. In this role, you will be responsible for overseeing our data services function, ensuring seamless delivery of projects, and developing strategies to improve data quality.Key Responsibilities:Lead a team of data analysts and...

Company OverviewPaul Malaysia is a leading player in the restaurant industry, committed to delivering exceptional dining experiences.Job DescriptionThis is an exciting opportunity for a seasoned Floor Manager to take on a key leadership role in our organization.Key ResponsibilitiesDaily Operations: Oversee daily Front of the House and Back of the House...

Revolutionize the future of education and transform lives as a Customer Experience Director at Crimson Global Academy.We are a rapidly growing, global EdTech startup with 28 markets across the globe. Our technology platform connects students with tutors/mentors to achieve admission and scholarships to top universities or their dream career pathways.The main...

About the PositionWe are looking for a skilled and experienced Team Leader to join our team at Telecontinent. This is an exciting opportunity for someone with excellent leadership and customer service management skills.ResponsibilitiesLead the team to deliver exceptional customer service and meet all key performance indicators.Conduct staff performance...

We are seeking an experienced Sales Director to lead our IT services team. The successful candidate will have a proven track record of driving revenue growth and expanding customer relationships in the BFSI sector.The ideal candidate will possess exceptional leadership skills, a deep understanding of the IT industry, and a talent for developing strategic...

We are seeking a customer care director to join our team at Health Lane Family Pharmacy Sdn Bhd. As a leader, you will be responsible for managing a team of pharmacists and healthcare professionals, providing guidance and support to ensure excellent patient care and customer satisfaction.ResponsibilitiesDevelop and implement strategies to improve patient...

Role ResponsibilitiesOversee team's daily operations and ensure targeted operation KPIs are achieved.Monitor team's changing service level and perform appropriate onsite management.Supervise staff KPI and oversee individual performance to enhance service quality.Cooperate with higher management to pursue alignment with Trip.com Group and Corporate Travel...

Job DescriptionThe Technology Service Director will be responsible for overseeing the daily operations of our SMC team and ensuring that infrastructure, systems, networks, and applications are running smoothly.Responsibilities Include:Developing and implementing policies, procedures, and processes to improve IT operations.Managing technology vendors and...

Job DescriptionThe Director of Sales and Financial Services will be responsible for driving revenue growth and building long-term client relationships. This role requires a deep understanding of the financial services industry, as well as strong sales and communication skills.As a key member of our sales team, you will work closely with clients to understand...