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Learning Development Manager

1 week ago

Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

This is a key role at ZUS Coffee that focuses on overseeing the development of training programs for employees. The successful candidate will be responsible for ensuring that all talent development activities are strategically planned, executed, and implemented.

The ideal candidate will have experience in handling HRD Corp related matters and/or any related training & development guidelines. Strong analytical skills, excellent verbal and written communication skills, and the ability to collect, analyze and interpret data are also essential.

Key responsibilities include managing and facilitating the end-to-end coordination of training programs from sourcing, planning, and scheduling to email communication with internal and/or external stakeholders. This includes coordinating mandatory programs for frontline employees such as Food Handler Certificate (FHC), Halal Awareness and Halal Compliance Training, OSH-C Training, etc.

The role also involves supporting the enhancement of current training policies and guidelines as required. Additionally, the successful candidate will be responsible for monitoring and managing the utilization of training costs against allocated budgets. They will also act as a liaison between employees and the Talent Management & Development (TM&D) team for all training-related enquiries.

Other key responsibilities include delivering and evaluating the effectiveness of talent development programs through metrics and survey feedback. This requires making informed recommendations for continuous improvement. Furthermore, the successful candidate will support the development and improvement of the onboarding experience for new joiners.

Key qualifications include a Bachelor's Degree and/or Master's in Human Resources, Organizational Development, Business Administration, or a related field. A minimum of 1 to 2 years of experience in a learning and development position is also required. Fresh graduates are encouraged to apply.