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Senior Retail Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia CELINE Full time
Job Overview

Celine is seeking an experienced store manager to join our team in Kuala Lumpur, Malaysia. As a senior retail professional, you will be responsible for leading the store's business strategically, fostering a culture of excellence in sales, client experience, and loyalty.


Key Responsibilities:

  1. Leadership: Embody the Maison and inspire the team through leading by example and strong presence on the shop floor. Identify and attract top talent to the Maison. Partner with the Retail Director and HR to address any team-related matter. Provide coaching to enhance individual and team performance.
  2. Business Development: Define and implement the store's commercial strategy to achieve and exceed sales targets while maximizing profitability. This includes setting clear goals, monitoring progress, and adjusting strategies as needed to ensure success.
  3. Operations Excellence: Ensure that all processes are compliant with legal, regulatory, and internal requirements. Solve problems and communicate issues to resolve to achieve effective and productive store operations.

Requirements:

  • Bachelor's degree in Business or related field.
  • At least 5 years of experience in retail management within luxury/fashion business.
  • Proven leadership experience in managing and motivating high-performing teams and managing managers.
  • Strong business expertise with a track record of achieving results and exceeding targets.