Retail Manager

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia LoveBonito Singapore Pte Ltd Full time

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia's leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower). We raised a US$50M Series C round in 2021 and know that we're on the cusp of something great, where we're working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There's a lot more work to be done with all of our exciting plans. So we're looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right)

The Role

You will be at the front seat in delivering the best service and experience to our customers through retail operations and expansion. For retail, you will drive the business expansion while strategically opening stores whenever it is suitable and help shape the retail playbook delivering the best retail experience to our customers. In operations, you will uphold the highest standard of excellence to be the best in class. You will be leading one of the biggest departments in Love, Bonito Indonesia. Your role entails being in charge of the day-to-day decision making, retail financial success and strategic business expansion, you will shape a large contribution for the growth of the company in the next few years. You will be directly reporting to the Country Head and will work closely with the Retail HQ team in Singapore.

Main Responsibilities

Retail Operations

  • Lead the retail team which includes the area manager, store manager; making clear JD & KPI for each team member and aiding them to achieve it.
  • Build the right end-to-end employee experience for the Retail team to improve retention rate from hiring, onboarding, evaluation, etc.
  • Hire and train team members to bring LB core values to life; Making sure all the retail team embodies the brand and its vision.
  • Point out problematic areas and seek to constantly improve policies, operational procedures and internal processes.
  • Store visits to spot training gaps, evaluate effectiveness of recent training and build strong relationships with store teams.
  • Projects include: Initiatives for customer loyalty, marketing plan and projects related to leveraging current retail presence.
  • Key person in liaising cross-department functions to ensure day-to-day operations.
  • Create a strategic plan for LB retail expansion to address new customer and revenue growth opportunities head-on; includes planning and budget management, leveraging financial and smart calculated business decisions.
  • Conduct market research and reach out to landlords for offers and negotiations.

Business Development: Retail Strategic Expansion

  • Constant innovation in balancing both sales and customer experience; making LB the most-wanted brand in town.
  • Accountable to report to the Regional Manager for the retail performances and future growth plans.
  • Analyze store performance and feed relevant and insightful information to other departments such as Merchandising, BI, and Marketing.
  • Maintain good relationships with external parties such as landlords, malls, department stores, contractors, etc.
  • Securing strategic out-of-home advertising opportunities, fostering bank partnerships, and managing loyalty programs with malls to enhance brand visibility and footfall.
  • Ability to propose and execute an opening or closing of stores/counters depending on business needs and strategies.
  • Rental negotiations and feasibility study for existing retail locations during contract renewals and/or crisis management.
  • Managing end-to-end Retail Store Opening projects when relevant.

Requirements & Experiences:

  • 5+ years of experience in retail and have had prior credentials as brand manager, retail area manager, business development or related experience.
  • BA/BS degree in business, marketing, economics or other related fields.
  • Detail-oriented, highly analytical and distinctly logical.
  • Ability to work in a fast-paced environment with high goals and KPIs by delivering quick results.
  • Excellent leadership skills in growing a high-spirited team, leading various levels of staff/team members.

What you should be:

  • Effective communicator and an influential team player.
  • A passion for retail, fashion and customer experience.
  • A people-centric mindset (both customers and employees) - always putting people at the center of everything
  • The magic balance between intuition, experience of what you know works, and research/data driven recommendations.
  • A fast learner, possesses excellent organizational, budgeting and project management skills.
  • Excellent time-management and analytical skills to ensure flawless execution of projects and solve problems which may arise.
#J-18808-Ljbffr

  • Retail Sales Professional

    23 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gama Retail Trading Full time

    Job OverviewGama Retail Trading is seeking a highly motivated and skilled Sales Executive to join our dynamic team. As a Sales Executive, you will be responsible for delivering exceptional customer service and achieving sales targets.About the RoleThis is a challenging and rewarding opportunity for individuals who thrive in a fast-paced environment and are...

  • Sales and Retail Executive

    23 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gama Retail Trading Full time

    About the PositionWe are currently seeking a highly motivated and skilled Sales Executive to join our team. As a Sales Executive, you will be responsible for delivering exceptional customer service and achieving sales targets.About the JobThis is a challenging and rewarding opportunity for individuals who thrive in a fast-paced environment and are passionate...

  • Retail Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Love Full time

    About usLove, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia's leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into...

  • Retail Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Love, Bonito Full time

    About UsLove, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia's leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into...

  • Retail Operations Manager

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Love, Bonito Full time

    Love, Bonito is a leading digital-first fashion brand empowering the everyday Asian woman. We are on a mission to inspire self-confidence through our omnichannel presence across Southeast Asia and international markets. As our Retail Operations Manager, you will play a pivotal role in delivering exceptional customer experiences and driving retail expansion....

  • Retail Management Leader

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Transsion Full time

    In this pivotal role as Senior Retail Manager at Transsion, you will have the opportunity to shape the company's retail strategy and drive business growth in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.About the Role:You will be responsible for managing a team of retail professionals, developing and executing retail plans, and implementing...

  • Retail Operations Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PRISM+ Full time

    About the RolePRISM+ is seeking an experienced Retail Operations Executive to lead retail and event operations in Australia. The successful candidate will be responsible for planning, executing, and overseeing various aspects of retail and event management.Key ResponsibilitiesEvent Management: Identify and secure event locations in Australia, negotiating...

  • Retail Operations Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LoveBonito Singapore Pte Ltd Full time

    About UsLove, Bonito is a pioneering digital-first company dedicated to empowering the everyday Asian woman and inspiring self-confidence. As Southeast Asia's leading womenswear brand, we are headquartered in Singapore with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia, and a retail franchise in Cambodia. We have also expanded into...

  • Retail Transformation Manager

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cheil Malaysia Full time

    About the RoleThis Retail Project Manager position involves overseeing the development of retail renovation projects from concept to completion. The successful candidate will have expertise in project management, including planning, scheduling, and budgeting, as well as excellent interpersonal skills to work with clients and internal stakeholders.The key...

  • Retail Operations Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    Gulf Marketing Group (GMG Group) is seeking a seasoned Retail Operations Manager to lead our stores and drive sales performance. As a key member of our retail team, you will be responsible for maximizing sales and commercial opportunities in our stores. This includes generating sales, leading a team of store managers, and analyzing sales figures to identify...

  • Retail Operations Manager

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full time

    LUXASIA is a leading beauty omnichannel brand-builder in Asia Pacific, with a strong presence in 15 markets. As the Retail Operations Executive, you will play a vital role in managing sales and operations functions of the business.The ideal candidate will have at least 1-3 years of working experience in the retail industry, preferably in the beauty sector....

  • Retail Operations Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Fred Paris SA Full time

    Company OverviewFred Paris SA is a leading luxury goods and jewelry company operating in Kuala Lumpur. We pride ourselves on providing exceptional client service levels and creating a dynamic team environment.Job DescriptionThe Retail Operations Manager will be responsible for overseeing the day-to-day operations of our boutique, including supervising staff,...

  • Retail Operations Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia adidas Full time

    Job DescriptionThe Retail Operations Manager will be responsible for leading a team of retail professionals to achieve exceptional customer service and sales results.Drive sales growth through effective inventory management and visual merchandising.Train and develop team members to excel in their roles.Foster a high-performance culture by setting clear...

  • Retail Manager

    2 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia adidas Full time

    About the JobThis is a unique opportunity to join a dynamic and fast-paced retail environment, working with a talented team of professionals who share your passion for sports, fashion, and customer service.Key Responsibilities:Sales Performance: Drive sales growth, improve market share, and increase revenue.Customer Experience: Deliver exceptional customer...

  • Regional Retail Performance Manager

    23 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full time

    LUXASIA is seeking a Regional Retail Operations Manager to drive retail performance and excellence across Asia Pacific.Job PurposeThe Regional Retail Operations Manager ensures operational excellence and consistency across all retail markets. This role develops and maintains retail SOPs, optimizes inventory, enhances visual merchandising, and ensures...

  • Retail Project Manager

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cheil Malaysia Full time

    Cheil Malaysia is a leading advertising agency that offers innovative solutions to its clients.Retail Project ExecutiveAs a key member of our team, you will support the project manager in tasks such as space proposal development, retail renovation activities, planning, and scheduling. You will be responsible for managing vendor communication and performance,...

  • Retail Operations Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Businesslist Retail Manager Job DescriptionCompany OverviewAt Businesslist, we strive to deliver exceptional customer experiences across our retail stores. We are seeking a highly skilled and motivated Retail Manager to join our team in driving sales growth, improving store performance, and fostering a positive work environment.Job ResponsibilitiesSales...

  • Retail Operations Manager

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    Job Description:Job Title: Retail SupervisorThe successful candidate will be responsible for assisting the Store Manager in overseeing the sales operations and achieving sales targets. Key responsibilities include maintaining administrative procedures, submitting timely documents according to company guidelines, and providing excellent customer...

  • Retail Business Solutions Manager

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Saudi Aramco Full time

    Job DescriptionThe Retail Business Solutions Department (RBSD) is responsible for Aramco's retail marketing, branding, and technical support that define our retail fuel stations. We collaborate with local and international joint ventures (JVs) and affiliates to manage and operate retail businesses in each market, ensuring alignment with our brand and...

  • Assistant Retail Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Muji Malaysia Sdn Bhd Full time

    Role OverviewThe Assistant Retail Manager at Muji Malaysia Sdn Bhd is responsible for supporting the Store Manager in achieving sales targets, maintaining store appearance, and driving employee engagement. This role requires a highly motivated and customer-focused individual who can lead by example and inspire others to deliver exceptional results.Key...