Senior Retail Supervisor
5 days ago
This is an exciting opportunity to join Brooks Brothers Retail Malaysia SDN. BHD. as a Store Manager and lead our Suria KLCC store team to success. As a key member of our retail management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining store visual merchandising standards.
The ideal candidate will possess at least 7 to 10 years of retail experience, with a proven track record in store management. Strong leadership, interpersonal, and coaching skills are essential for this role. You should be adaptable, independent, and customer-focused, with excellent written and communication skills in English.
In addition to your technical skills, you should have prior exposure to premium fashion brands and/or menswear brands. Immediate availability or on short notice is highly preferred.
As a Store Manager at Brooks Brothers Retail Malaysia SDN. BHD., you will have the opportunity to work with a reputable luxury brand and contribute to the success of our retail business.
Main Responsibilities- Drive sales growth and improve customer satisfaction
- Lead the Suria KLCC store team to achieve sales targets and retail KPIs
- Develop and implement plans to improve sales performance and customer satisfaction
- Foster a positive work environment to ensure high morale among staff
- Provide exceptional customer service and support staff in delivering it
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