Sales Process Excellence Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full time

We are seeking a highly skilled and experienced Inside Sales Process & Automation Specialist to join our growing sales team. As a key member of the sales operations team, you will play a pivotal role in enhancing the efficiency and productivity of our inside sales operations by optimizing processes and implementing automation solutions.

This is an exceptional opportunity for a talented professional to make a significant impact on our sales performance and drive business growth. You will have the chance to work closely with sales leadership to understand business objectives and requirements, and collaborate with IT and other departments to integrate automation tools seamlessly.

In this role, you will be responsible for evaluating and analyzing current inside sales processes to identify inefficiencies and areas for improvement, developing and implementing streamlined sales processes to enhance productivity and effectiveness, and ensuring all processes adhere to industry best practices and company standards.

You will also design, develop, and deploy automated solutions to improve operational efficiency, maintain and manage automation tools and software to ensure optimal performance, and oversee the collection and management of sales data to ensure accuracy and completeness.

With a strong background in sales operations, process improvement, and automation technologies, you will be able to drive business insights and decision-making through data analysis and reporting, and foster a culture of innovation and continuous improvement within the Inside Sales operations team.



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