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Program Support Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia EMAX Beauté International Sdn Bhd Full time

The Administrative Assistant at EMAX Beauté International Sdn Bhd is responsible for overseeing the daily operations of the Sistem Latihan Dual Nasional (SLDN) apprenticeship program. This includes managing training coordination, ensuring compliance with regulatory requirements, and maintaining open communication channels between stakeholders.

Primary Responsibilities
  1. Develop and implement effective training programs, schedules, and progress tracking systems to support training providers.
  2. Maintain accurate documentation and conduct regular audits to ensure compliance with apprenticeship standards and regulations.
Stakeholder Communication and Support
  • Serve as a liaison between all stakeholders, providing prompt and courteous support and addressing concerns in a professional manner.
Administrative Tasks and Program Management
  • Manage registration, process allowances, maintain attendance and performance records, and handle administrative paperwork.
  • Monitor program performance, report progress, and participate in meetings to ensure smooth program execution.
Education and Experience Requirements
  • A bachelor's degree in Education, Business Administration, HR, or a related field is mandatory for this position.
  • A minimum of 1 year of experience in program coordination or a related field is necessary for this role.
Required Skills and Qualifications
  • Strong organizational, communication, and problem-solving skills are critical for success in this role.
  • Proficiency in Microsoft Office Suite and program management software is also required.