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Certification Sales Expert

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Bureau Veritas Full time

As a Sales and Marketing Professional at Bureau Veritas, you will be responsible for developing and executing sales strategies to drive growth and expand our reach in the market.

Key Responsibilities:
  • Sales Strategy Development:
    • Develop and execute proactive sales strategies to acquire new leads and build relationships with consultants for lead generation.
    • Collaborate with Operations and Back Office staff to develop new markets.
  • Reactive Sales:
    • Follow-up on New Enquiries related to the scheme/product/territory assigned.
    • Support in retaining customers and ensuring renewals are closed and minimizing attrition.
    • Manage customer accounts assigned, including Recertification and upselling.
    • Review of Contracts, RFP, Tenders, complying with Commercial guidelines.
    • Identify market trends, needs, and competitor activities and report in a timely manner.
    • Proper Handover to Operations through effective communication and documentation. Processing Quotations before handover to Operations.
    • Preparation of the sales strategy, including marketing plan.
    • Represent BV at industrial events, conferences, and being the face of BV.
    • Contributing to ideas for brochures and building up track records for marketing.
    • Updating visual presentation material (e.g., presentation slides).
    • Conducting presentations on Bureau Veritas Certification services.
    • Customer Relationship Management using sales tools (e.g., Salesforce), Certificate Handover, effective resolution of customer complaints.
    • Professional Negotiation, internal and external stakeholder management.
    • Cross Selling with other departments, having a solution selling/consultative selling mindset.
    • Timely Salesforce update and clean pipeline.
    • Any other job functions assigned from time to time.
Requirements:
  • Possess a Bachelor or higher Degree in Marketing/Business Administration/Engineering or related discipline.
  • Excellent in listening, spoken, read, and written English.
  • Excellent selling, negotiation, and communication skills.
  • At least 5 years of experience in Sales and Marketing or equivalent, preferably to have at least 1 year in a Certification Body.
  • Ability to use Microsoft Office, Excel, PowerPoint, and Salesforce.
  • Relationship management skills and openness to feedback.
  • Highly motivated and self-driven with a proven track record in sales.
  • Preferably Sarawakian candidates.

We are committed to providing a work environment that promotes diversity, equity, and inclusion.