Senior Technical Relationship Manager
7 days ago
Job Title: Senior Technical Relationship Manager
We are looking for a highly skilled professional to join our team as a Senior Technical Relationship Manager. In this role, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues.
- Gain an understanding of customer technical infrastructures and environments, hardware, and offerings.
- Create customer engagement plans and keep the documentation on customer environments updated.
- Support enterprise customers on 3 products portfolio for runtimes, integration and business automation.
The successful candidate will have a Bachelor's degree in a technology-related discipline, preferably computer science or engineering, and 5+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization.
Key skills and qualifications include:
- 5+ years of expertise working on Red Hat Middleware Products.
- Outstanding written and verbal communication skills.
- Competent comprehension of enterprise architecture and strategic business drivers.
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