Senior Technical Relationship Manager

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Red Hat Limited Full time

Job Title: Senior Technical Relationship Manager

We are looking for a highly skilled professional to join our team as a Senior Technical Relationship Manager. In this role, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues.

  • Gain an understanding of customer technical infrastructures and environments, hardware, and offerings.
  • Create customer engagement plans and keep the documentation on customer environments updated.
  • Support enterprise customers on 3 products portfolio for runtimes, integration and business automation.

The successful candidate will have a Bachelor's degree in a technology-related discipline, preferably computer science or engineering, and 5+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization.

Key skills and qualifications include:

  • 5+ years of expertise working on Red Hat Middleware Products.
  • Outstanding written and verbal communication skills.
  • Competent comprehension of enterprise architecture and strategic business drivers.


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