IT Professional

Job Responsibilities - Provide a friendly and professional point of contact for customers for any queries or concerns. - Liaise with wider team members to ensure the best resolution, consistent with the contract. - Completing administration tasks that relate to the contact, including assigning contract colleagues and sub contractors to service requirement...

Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **Mandarin** and **English.**: - **SPM leavers and fresh graduates** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good problem-solving skills and ability to perform in a...

Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...

SPM/STPM with 3 years working experience; or Diploma Holder with < 1 year experience Bank Financial Executive Help Bank customers to financially plan for their future through wealth protection, accumulation, and distribution. Job Description **Sell and promote bancassurance products and identify customer segments for new sales ** Perform prospecting and...

A customer success specialist develops and maintains long-term business relationships by serving as an internal advocate and client liaison. Typically a “people person,” by nature, they have a hybrid of soft and hard skills required to master technology and manage customer relationships. These professionals are driven to uncover the root cause of a...

**Responsibilities**: - A customer success specialist develops and maintains long-term business relationships by serving as an internal advocate and client liaison. Typically a “people person,” by nature, they have a hybrid of soft and hard skills required to master technology and manage customer relationships. These professionals are driven to uncover...

**JOB REQUIREMENT** - Must be able to communicate in English and Korean (TOPIK L5 or L6). - Minimum SPM - You are required to work on rotational shifts. - Problem solvers and ability to perform under high paced working environment. **JOB DESCRIPTION**: - Answering customer and client questions - Modify, change and/or cancel existing reservation - Act as a...

Leading Technology. Lasting Partnership It’s more than a slogan; it’s our way of doing business. Our approach to work is based on the philosophy of following a complete customer focused strategy. This sense of direction and purpose is guided by corporate vision and mission as articulated below. Corporate Vision To build highly respected, global...

Leading Technology. Lasting Partnership It's more than a slogan; it's our way of doing business. Our approach to work is based on the philosophy of following a complete customer focused strategy. This sense of direction and purpose is guided by corporate vision and mission as articulated below. Corporate Vision To build highly respected, global information...

B2 or C1 proficiency level of the target language as defined above with additional knowledge of English considered as a plus (the term “B2” and “C1” shall have the definitions set forth under CEFR, which can be updated and revised from time to time by the relevant authority) Leading Technology. Lasting Partnership It’s more than a slogan; it’s...

**Loction: Suria KLCC** **Able to start immediately will add as an advantage.** **Job Duty & Responsibilities** - Provide assistance to customers - Maximizing sales - Product handling - Perform other duties as assigned. **Job Requirements** - Malaysian Only (18-45 years old) - Minimum SPM - Able to speak a BASIC ENGLISH **Benefit scheme**: - Attendance...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

**Location: Suria KLCC** **Able to start immediately will be an added advantage. **Walk-in-interviews are welcome. **Job Duty & Responsibilities** - Provide assistance to customers - Maximizing sales - Product handling - Perform other duties as assigned. **Job Requirements** - Malaysian Only (18-45 years old) - Minimum SPM - Able to speak a BASIC...

**Loction: Suria KLCC** **Able to start immediately will add as an advantage.** **Job Duty & Responsibilities** - Provide assistance to customers - Maximizing sales - Product handling - Perform other duties as assigned. **Job Requirements** - Malaysian Only (18-45 years old) - Minimum SPM - Able to speak a BASIC ENGLISH **Benefit scheme**: - Attendance...

**Location: Suria KLCC** **Able to start immediately will be an added advantage. **Walk-in-interviews are welcome. **Job Duty & Responsibilities** - Provide assistance to customers - Maximizing sales - Product handling - Perform other duties as assigned. **Job Requirements** - Malaysian Only (18-45 years old) - Minimum SPM - Able to speak a BASIC...

Communicating policies pertaining to Human Resources, compensation, and benefits. Conducting exit interviews. Collecting and analyzing employee data. Using data to create employee profiles. Organizing and updating employee files. Adhering to regulatory standards. Representing the company at job fairs and college campuses. Overseeing employee orientation and...

Min 4-6 years’ experience in a related role - Strong knowledge in Business Intelligence (BI) visualisation (especially Tableau) - Knowledgeable in ETL (Extract, Transform, Load) and able to work with cloud server such as AWS and Azure - Experience querying databases and using statistical computer languages is not mandatory but will be beneficial : R,...

Target audience - Targets predefined list of client or Client sourced prospects, including decision influencers, limited business decision makers - Messaging - Delivers Client/Client defined reason for call talk track, designed for consistent repeatable execution - Product/Offering focus - Focuses on Single offering specific to target audience -...

**Location: Suria KLCC** **Able to start immediately will be an added advantage. **Walk-in-interviews are welcome. **Job Duty & Responsibilities** - Ensure POS counter area is clean and free of hazards. - Ensure scanning and bagging process are performed with care and urgency - Daily opening and closing cashier counter. - Complete and prepare daily cash...