Helpdesk (Mandarin Speaker)

6 months ago


Kuala Lumpur, Malaysia IT Consulting Company Full time

Job Responsibilities
- Provide a friendly and professional point of contact for customers for any queries or concerns.
- Liaise with wider team members to ensure the best resolution, consistent with the contract.
- Completing administration tasks that relate to the contact, including assigning contract colleagues and sub contractors to service requirement tasks, payroll, general admin etc.
- Liaise with relevant Contract staff in relation to all aspects of service desk requirements and that required information is returned in a timely manner. Respond to queries, amend data and re-issue tasks as required.
- Work closely with Facilities Managers to develop and enhance the quality of service and reporting processes.
- Carry out monitoring of CMMS data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised, and categorised in line with contractual KPI's and SLA's
- Update client’s internal communication platform by broadcasting general announcement as assigned by client and company’s safety announcements. Collate user feedback survey on timely basis for Facilities Manager’s analysis and reporting

**Job Type**: Permanent

Pay: RM3,000.00 - RM3,500.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- Notice period

**Experience**:

- Help desk: 1 year (preferred)
- Customer support: 1 year (preferred)

**Language**:

- Mandarin (preferred)



  • Kuala Lumpur, Malaysia Techtiera Sdn Bhd Full time

    **ob title - Helpdesk Representative - Mandarin Speaker** **Location - Kuala Lumpur, Malaysia** **Duration - Permanent Full Time** **Open for expats** **Requirements**: - Responsible for resolving staff and customer technological questions that need technical support. - Excellent written and verbal communication skills - Able to clearly communicate...


  • Kuala Lumpur, Malaysia One Complete Solution (M) Sdn Bhd Full time

    Job Purpose In this role, you will provide first line helpdesk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of incoming queries and...


  • Kuala Lumpur, Malaysia PracBiz Sdn Bhd Full time

    **Requirements**: - Excellent written and oral communication skills in English. - Mandarin language is an added advantage. - Possess at least a Bachelor's Degree in Computer Science or relevant fields - Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred. - Outbound call center...


  • Kuala Lumpur, Malaysia EZYPAY Full time

    Customer Support Representative (Mandarin Speaker) About Ezypay Ezypay is a multi award-winning Fintech company established in 1996, specialising in the provision of subscription and recurring direct debit payments. With offices in Australia, New Zealand and Malaysia, Ezypay has processed over $3 billion worth of subscription payments in 9 countries...


  • Kuala Lumpur, Malaysia OPUS IT SERVICES SDN BHD Full time

    Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Telemarketer **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Telemarketing Thai Telesales telemarketer Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English - **Job Opportunity: Telesales &...

  • Mandarin Speaker

    6 months ago


    Kuala Lumpur, Malaysia amIT Global solutions sdn bhd Full time

    Looking for a Fresher or experienced person for this mandarin speaker role **Job Type**: Permanent Pay: RM3,000.00 - RM3,500.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Language**: - Mandarin (required)

  • IT Support

    7 months ago


    Kuala Lumpur, Malaysia Eurasian Consultancy Full time

    **Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South, KL **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...


  • Kuala Lumpur, Malaysia Malay Full time

    Mandarin speaker Required for Customer service job Salary -Upto 5000myr ( Based on work experience + interview performance) work Place - Kuala Lumpur & Cyberjaya Education -SPM Language -Mandarin proficiency shift -Rotational whatsapp +60 3-4065 0766 Join Our FB Group For Daily Job Updates Pay: Up to RM5,000.00 per month **Benefits**: -...


  • Kuala Lumpur, Malaysia Mindpec Solutions Full time

    We are hiring for **#Mandarin Speaker #HyperScaler Cloud #IT Sales** - **◇**_**Inside Sales Representative (HyperScaler Cloud - Singapore)**_**◇**_ **【IT Sales】【8:45am-5:15pm Mon-Fri 】【Mandarin】【Permanent】【Kuala Lumpur】【immediate joiner】** **Job Title: Inside Sales Representative** ▪ _**Requirements**:_ - Language - English...


  • Kuala Lumpur, Malaysia GRATITUDE INC. Full time

    CHAT SUPPORT -LOCAL MALAY, MANDARIN SPEAKER 23 HC. RM3.7k - RM4.1 complexity allowance + RM200 Housing allowance + KPI Allowance + Shift Allowance Can work on a rotational shift 24/7 and on weekends and holidays. Good English comms skills Pay: From RM4,100.00 per month **Benefits**: - Flexible schedule Application Question(s): - Can you read and write...


  • Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full time

    Vacancy: - Chat Support - Mandarin Speaker Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM 3500 - RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance Language: Mandarin + English Working Hour: 24*7 Rotational Education/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp Headcount:...

  • Csr (Mandarin Speaker)

    7 months ago


    Kuala Lumpur, Malaysia Selective SDN Bhd Full time

    Position: CSR (Mandarin Speaker) **Salary**: 3500-3700 MYR? Work location:, Kuala Lumpur - KL Sentral - Menara menulife damansara Company: Upstream bpo Must-have requirements: ⚫ Diploma holders with minimum of 1 year of working experience / Degree holders in related working experience preferred in Contact Centre - Fresh graduates with Mandarin Speaking...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Service Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2...


  • Kuala Lumpur, Malaysia Prometric Full time

    **Primary Responsibilities**: - Troubleshoot basic computer related issues/problems. (Hardware, software, user access, etc.) - Prepare the test centers before they go Live for conducting Exams. - Keep self-updated on training, new initiatives and latest updates. - Actively work to meet/exceed the desired metrics/parameters. - Create and document cases as...

  • Customer Service

    6 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Customer Service - Mandarin Speaker (PERMANENT NIGHT SHIFT) Location: Bangsar South, Kuala Lumpur, Malaysia **Salary: RM4200** Head Counts: 15 Joining Date: ASAP Timings: 5 Days a week, PERMANENT NIGHT SHIFT, (Rotational shift) Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer...


  • Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    Greetings... Urgent Hiring Mandarin Speaker for Customer Service _PERMANENT JOB. Job - Customer Support ( Telecommunication ) Salary - Upto **4000myr** Job Work Place - KL Sentral Required : - Must have 1 yr work experience in Customer Service in ( Telesales /Telemarket) - SPM/STPM/Diploma /Degree can apply.. - Must be fluent in Mandarin & English - Able to...


  • Kuala Lumpur, Malaysia ALEXANRA WORKS Full time

    **POSITION: CUSTOMER SERVICES EXECUTIVE/FRESH GRAD (MANDARIN SPEAKER)** **Responsibilities**: - To escalate unresolved queries to designated departments for further investigation. - To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions. - To communicate...

  • Finance Associates

    6 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Other Foreign Language Expert **Timings**:Day Shift (Permanent) **Industry**:Accounting / Finance **Work Mode**:Work from office **Functional Area**:Banking / Financial Services Key Skills: Bahasa Mandarin Cantonese Thai Sales Order - Local Malaysian Mandarin Speaker Level 2A Finance Graduate with 1-3 years of experience in Invoice processing...


  • Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    **Job description** We are looking for a collections officer (Mandarin Speaker) to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not...