Phone Support Manager
7 days ago
We are seeking a highly skilled and motivated individual to fill the role of Support Professional Leader at Sutherland. As a key member of our team, you will be responsible for leading a high-performance team of support professionals.
The ideal candidate will possess strong analytical skills, be able to interpret data, identify trends, and make suggestions for improvements. Previous experience as an Accounts Payable, Accounts Receivable specialist, or in a related field is essential.
Key Responsibilities- Manage a high volume of business and consumer account inquiries professionally and effectively.
- Compile and update accounting records with issued invoices, processed payments, new balances, and customer contact information within all servicing systems.
- Investigate outstanding and/or overdue account balances and resolve customer inquiries.
- Communicate effectively with other departments as well as external collection agencies and law firms to resolve issues as applicable.
- Previous experience as Accounts Payable, Accounts Receivable specialist, or in a related field.
- Knowledge of accounting/billing software such as SAP.
- Accounting or Accounts Receivable/Order to Cash background.
- Strong leadership skills; able to take the lead in making improvements and resolving issues.
- Excellent working knowledge of MS Office applications.
- Proficient in English communication.
- Mandarin and Japanese language proficiency required.
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Phone Support Agent
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Full timePhone Support AgentWe are looking for a skilled
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Phone Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob OverviewAs a Phone Support Specialist, you will be responsible for providing exceptional customer service via telephone, meeting and exceeding customer expectations. This role requires strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Deliver world-class customer service via...
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Phone Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are seeking a talented Phone Support Specialist to join our Contact Centre team, where you will be responsible for delivering exceptional customer service via telephone to meet and exceed customer expectations.Main Job AccountabilitiesProvide world-class customer service via telephone, ensuring timely and effective resolution of customer...
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Phone Sales Executive
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeThe Phone Sales Executive position at OCBC Bank offers an exciting opportunity for individuals who are passionate about delivering outstanding customer experiences. As a Phone Sales Executive, you will be responsible for selling financial products over the phone to both existing and new customers. Your primary objective will be to understand customers'...
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Phone Support Coordinator
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solutions Sdn Bhd Full timeRequirements and QualificationsAble to speak, read, and write in good English and MalaySPM and above qualificationFresh graduates in Degree/Diploma welcomed to applyExperience in customer service is desirable but not essentialWe are looking for individuals who are enthusiastic, proactive, and committed to delivering exceptional results. If you have a passion...
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Administrative Support Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL APAC Business Support Service Full timeAbout the RoleWe are looking for an experienced Administrative Support Coordinator to join our PERSOL APAC Business Support Service team. As a key member of the team, you will play a critical role in supporting the smooth operation of our business.Key ResponsibilitiesEnsure the timely completion of administrative tasks, including pre-payroll support,...
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Support Services Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL APAC Business Support Service Full timePersol Apac Business Support ServiceWe are a leading provider of business support services in Asia Pacific, committed to delivering high-quality solutions to our clients. Our team of experts provides a range of services, including administrative support, operations management, and customer service.Job SummaryThis is an exciting opportunity to join our...
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Customer Support Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Juris Technologies Sdn Bhd Full timeJuris Technologies Sdn Bhd is a leading company in the industry, and we are seeking a skilled Customer Support Manager to join our team. As a Customer Support Manager, you will be responsible for managing customer inquiries and providing exceptional support to our clients.Job Description:Manage customer inquiries and respond promptly via email, phone, and...
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Philanthropy Outreach Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Global Support Services Sdn. Bhd. Full timeSkillful telemarketing professionals needed at SG Global Support Services Sdn. Bhd.!We're seeking experienced individuals to engage with donors via phone and email, promoting our impactful charity campaigns.You'll be working closely with our international partners, selling subscriptions to our fundraising model and generating new leads.Your goal is to build...
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Customer Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Ltd Full timeJob DescriptionThis role involves delivering exceptional customer service to all consumers in StarHub. The objective is to provide timely and accurate information, support and troubleshooting for all StarHub services via phone calls or emails.Key ResponsibilitiesProvide dedicated customer care support for general enquiries, billing and technical issues...
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Executive Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SD INFINITY Full timeThis position involves providing administrative support to executives, including managing daily schedules, emails, and phone calls. The successful candidate will have a strong attention to detail and be able to work independently.Key Skills:Time ManagementWorkflow ManagementExcellent communication and interpersonal skillsAbility to maintain...
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Sales Development Executive
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Global Support Services Sdn. Bhd. Full timeWe are looking for a Charity Fundraiser to join our dynamic team at SG Global Support Services Sdn. Bhd.The successful candidate will have a proven track record of achieving or surpassing targets, with a collaborative mindset and ability to work effectively in a remote team environment.You will have excellent communication skills, with the ability to convey...
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Donor Engagement Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Global Support Services Sdn. Bhd. Full timeAt SG Global Support Services Sdn. Bhd., we are seeking a Donor Engagement Specialist to join our innovative team.The ideal candidate will have a passion for making a difference through meaningful work, with strong interpersonal and communication skills to effectively connect with donors.You will thrive in a remote team environment, collaborating seamlessly...
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Customer Support Professional
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full timeJob Description:The Customer Success Specialist plays a vital role in ensuring the satisfaction of our customers. As the primary contact for customers using our website shopping channel, you will be responsible for responding to their requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and...
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Charity Fundraiser
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Global Support Services Sdn. Bhd. Full timeAs a Sales Development Executive at SG Global Support Services Sdn. Bhd., you will be responsible for engaging with potential donors through various channels, including phone and email.Your primary goal is to ignite their interest in our impactful charity campaigns, showcasing the true value of our charitable initiatives in both English and...
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Operations Assistant Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL APAC Business Support Service Full timeAbout UsWe are a multi-billion revenue business group of companies, a leading player within the industry. We are currently on the lookout for exceptional candidates to join our newly setup Center of Excellence to manage a broad range of services & initiatives across Asia Pacific.Job Title: Operations Assistant ManagerThis is an exciting opportunity to join...
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Financial Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AECO Technologies (M) Sdn Bhd Full timeJob OverviewAECO Technologies (M) Sdn Bhd is seeking a highly organized and detail-oriented Financial Support Specialist to join our team. In this role, you will provide critical support to the Accounting Department, ensuring seamless financial operations.Key ResponsibilitiesFinancial Support: Provide timely and accurate financial assistance to the...
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Administrative Support Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Weidun Energy Malaysia Sdn Bhd Full timeSupport the Director with administrative tasks, ensuring smooth operations. Manage schedules, coordinate meetings, and assist with projects.Key ResponsibilitiesManage the Director's schedule, including appointments, meetings, and travel arrangements.Handle correspondence, emails, and phone calls on behalf of the Director.Prepare reports, presentations, and...
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After-sales Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xiaomi Technology Full timeJob DescriptionWe are seeking a highly skilled After-sales Support Specialist to join our team at Xiaomi Technology.The ideal candidate will have experience in after-sales technical service of mobile phone products or consumer electronic products, with a strong understanding of the product after-sales maintenance process and common product fault...
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Sales Support Executive
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ouji Seiyaku (M) Sdn Bhd Full timeJob Description:This is a sales support position at Ouji Seiyaku (M) Sdn Bhd, where you will be supporting the sales team with administrative tasks and customer relations.The role involves administrating sales processes, supporting sales representatives, and ensuring customers have an exceptional experience. The successful candidate will be detail-oriented,...