Motor Damage Unit Head

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full time

Allianz General Insurance Company is seeking an experienced Motor Damage Unit Head to lead our claims services team. The successful candidate will have a strong background in claims management, excellent leadership skills, and the ability to analyze complex data to inform business decisions.

This role involves managing and supervising the Motor Own Damage Claims unit, reviewing claims services processes, and analyzing performance metrics. The ideal candidate will have experience in functional Business Analyst tasks, preparing Performance Management Analysis of service providers' standards, and recommending Continuous Process Improvement.

The Motor Damage Unit Head will also attend meetings with stakeholders to discuss claims dispute resolution and prepare reports on service provider standards and internal monitoring of turn-around times and claims ratios. In addition, this role requires the ability to conduct claims training on Motor related claim standard operating processes and support the Head of Motor Own Damage on projects and deliverables.

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and results-driven individual who is passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.



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