Loyalty and Retention Specialist
2 weeks ago
The Loyalty and Retention Specialist plays a crucial role in driving customer loyalty and retention strategies at Upscale Sdn Bhd. Reporting to senior management, this dynamic professional is responsible for developing, executing, and refining multi-channel Consumer Relations initiatives.
Key Responsibilities· Develop and maintain key relationships with sales, finance, and marketing teams to ensure sales opportunities are maximized.
· Participate in the formulation of the company's strategic plan.
· Integrate CRM-retention activities into the dealership's current sales processes and work with sales teams and management on future development of CRM-retention strategies.
· Utilize dealership systems and communicate with finance/sales team and valuer to create a useful background for each prospect.
· Initiate contact with prospects using phone, email, or postal mail.
· Conduct all necessary follow-up with prospects using appropriate contact methods.
· Log the referral as a formal lead within CRM system ensuring that it is handled according to existing lead guidelines.
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Retention and Advocacy Specialist
6 days ago
Shah Alam, Selangor, Malaysia TIME dotCom Berhad Full timeJob DescriptionThe Customer Loyalty Management Specialist is a critical role within our organization, responsible for developing and implementing strategies that drive customer retention and engagement. This individual will work closely with cross-functional teams to align loyalty initiatives with business objectives.Main ObjectivesCustomer Engagement:...
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Customer Loyalty Management Specialist
7 days ago
Shah Alam, Selangor, Malaysia TIME dotCom Berhad Full timeJob Overview:As a Customer Loyalty Management Specialist, you will be responsible for developing and managing strategies that enhance customer retention and engagement. Your role focuses on improving customer satisfaction, fostering brand loyalty, and implementing loyalty programs that drive repeat business. You will analyze customer behaviors, develop...
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Loyalty and Engagement Manager
6 days ago
Shah Alam, Selangor, Malaysia TIME dotCom Berhad Full timeAbout the RoleWe are seeking an exceptional Customer Loyalty Management Specialist to join our team at TIME dotCom Berhad. As a key member of our organization, you will be responsible for developing and executing strategies that enhance customer retention and engagement.Duties and ResponsibilitiesCustomer Relationship Management: Utilize CRM tools to track...
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Customer Experience Strategist
6 days ago
Shah Alam, Selangor, Malaysia TIME dotCom Berhad Full timeJob OverviewThe Customer Loyalty Management Specialist plays a pivotal role in driving customer retention and engagement strategies. This individual will develop and implement initiatives that enhance customer satisfaction, foster brand loyalty, and optimize loyalty programs to drive repeat business.Main ResponsibilitiesCustomer Engagement & Retention:...
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Customer Loyalty Specialist
7 days ago
Shah Alam, Selangor, Malaysia Upscale Sdn Bhd Full timeJob DescriptionThe ideal candidate will have a clear understanding of how to leverage consumer behavioural, lifestyle, transactional, and demographic data to deliver relevant marketing programs through multiple communication channels. Key responsibilities include:Developing and implementing customer retention processes with a primary focus on car sales...
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Relationship Building Expert
6 days ago
Shah Alam, Selangor, Malaysia TIME dotCom Berhad Full timeAbout the JobWe are seeking a highly motivated and experienced Customer Loyalty Management Specialist to join our team. As a key member of our organization, you will be responsible for developing and executing strategies that enhance customer retention and engagement.Key ResponsibilitiesTeam Leadership: Lead a small team to drive customer loyalty and...
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Client Success Specialist
1 week ago
Shah Alam, Selangor, Malaysia Ninja Van Full timeAbout the RoleWe are looking for a skilled Client Success Specialist to drive customer satisfaction and retention. As a key member of our team, you will work closely with internal stakeholders to understand customer needs and develop strategies to maximize growth and retention.
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Department Lead
1 week ago
Shah Alam, Selangor, Malaysia AEON CO. (M) BHD. Full timeKey Performance Indicators (KPIs)Staff retention and morale.Inventory accuracy and turnover.Customer satisfaction and loyalty.The successful candidate will be able to drive business results, lead by example, and foster a positive work environment.
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Senior CRM Officer
2 weeks ago
Shah Alam, Selangor, Malaysia Upscale Sdn Bhd Full timeAbout the RoleThe Senior CRM Officer is accountable for spearheading the development and implementation of consumer relations strategies at Upscale Sdn Bhd. This includes creating and executing plans to drive customer loyalty and retention.Key Accountabilities· Develop and implement CRM-retention activities into the dealership's current sales processes.·...
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Sales Engineering Specialist
6 days ago
Shah Alam, Selangor, Malaysia AMOS Group Full timeAbout the RoleThe AMOS Group is seeking a highly skilled and experienced Sales Engineering Specialist to join their team. As a Sales Engineering Specialist, you will be responsible for providing technical support and assistance in sales processes to ensure customer needs are met with appropriate solutions.Key ResponsibilitiesConduct product demonstrations to...
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Talent Acquisition Specialist
2 days ago
Shah Alam, Selangor, Malaysia Talent Recruit Full time**About Us**Talent Recruit is a leader in recruitment services, representing top FMCG clients. We are looking for a dynamic Talent Specialist to join our Kota Kemuning office.**Job Responsibilities:****Recruitment and Hiring**Develop comprehensive understanding of departments, hiring needs, and job specifications.Manage full recruiting lifecycle to find,...
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Business Expansion Specialist
1 week ago
Shah Alam, Selangor, Malaysia Juris Technologies Sdn Bhd Full timeJuris Technologies Sdn Bhd, a leading player in the cosmetics and pharmaceutical manufacturing sectors, is seeking a highly skilled Business Development Executive to drive growth and expansion.ResponsibilitiesLead market research initiatives to stay ahead of competitors and capitalize on emerging trends.Develop comprehensive business development strategies...
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Senior Business Development Specialist
1 week ago
Shah Alam, Selangor, Malaysia Iron Mountain Full timeJob SummaryWe are seeking a Senior Business Development Specialist to join our team. This role will be responsible for driving growth and retention of a nominated portfolio of existing accounts, segmented geographically or by sector.Main ResponsibilitiesDevelop and implement account plans to ensure retention of revenue and growth of new opportunities.Build...
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Senior HR Specialist
2 weeks ago
Shah Alam, Selangor, Malaysia Nirvana Asia Full timeSenior HR Specialist (Talent Acquisition & Development)We are representing with our well-known FMCG client, a leader in the production and distribution of pastries and baked goods, to find a dynamic candidate for the Senior HR Specialist (Talent Acquisition & Development) position, based in Shah Alam, Selangor.Medical LeavePerformance bonusMedical...
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Channel Partnership Specialist
1 day ago
Shah Alam, Selangor, Malaysia Razer Full timeRazer is seeking a highly skilled Channel Partnership Specialist to join its team. As a key member of the company's payment solution division, this individual will play a crucial role in driving growth, retention, and satisfaction within our partner and merchant network.Key Responsibilities:Channel Expansion & OptimizationMerchant Success ManagementBusiness...
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Business Growth Specialist
2 weeks ago
Shah Alam, Selangor, Malaysia Career Horizons Full timeJob DescriptionCareer Horizons is seeking a talented Business Growth Specialist to join our team. In this role, you will be responsible for driving business growth through sales and business development efforts.Key Responsibilities:Develop and implement sales strategies to achieve business targets.Build and maintain strong relationships with customers to...
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Staffing Specialist
2 weeks ago
Shah Alam, Selangor, Malaysia Pastry World Sdn Bhd Full timeWelcome to Pastry World Sdn BhdAre you passionate about supporting organisational growth through talent acquisition, development, and retention? Join us as a Talent Specialist and take on the challenge of cultivating a thriving workforce that drives business success.The RoleIn this pivotal role, you will be responsible for developing and executing strategies...
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Customer Relations Manager
2 weeks ago
Shah Alam, Selangor, Malaysia Upscale Sdn Bhd Full timeAbout the JobThe Customer Relations Manager plays a pivotal role in driving consumer loyalty and retention strategies for Upscale Sdn Bhd. Reporting to senior management, this dynamic professional is responsible for developing, executing, and refining multi-channel Consumer Relations initiatives.Key Responsibilities· Develop and implement customer retention...
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Talent Specialist
2 weeks ago
Shah Alam, Selangor, Malaysia Pastry World Sdn Bhd Full timeThis job is for a Talent Specialist who focuses on recruiting, developing talents, and enhancing employee experience. You might like this job because you get to shape company culture and nurture workforce growth.Kota KemuningFull-Timefew hours agoJob DescriptionWho Are We Looking For?A committed and innovative talent specialist who is always on a mission to...
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Talent Specialist
2 weeks ago
Shah Alam, Selangor, Malaysia Pastry World Malaysia Full timeThis job is for a Talent Specialist who focuses on recruiting, developing talents, and enhancing employee experience. You might like this job because you get to shape company culture and nurture workforce growth.Kota KemuningFull-TimeJob DescriptionWho Are We Looking For?A committed and innovative talent specialist who is always on a mission to make your...