Network Development Director

1 month ago

Shah Alam, Selangor, Malaysia Link Compliance Full time
Job Title: Network Development Manager

At Link Compliance, we are seeking a highly skilled Network Development Manager to join our team. As a key member of our organization, you will be responsible for developing and executing strategies to expand our network of dealerships, service centers, and partners.

Key Responsibilities:
  • Network Expansion: Develop and execute strategies to expand our network of dealerships, service centers, and partners, identifying and pursuing new business opportunities in target markets.
  • Dealer Recruitment: Identify, recruit, and onboard new dealers and partners, evaluating potential candidates and negotiating terms to establish new business relationships.
  • Existing Network Management: Oversee and support existing network partners to ensure they meet performance standards and align with brand objectives, addressing any issues or challenges they may face.
  • Market Analysis: Conduct market research and analysis to identify growth opportunities, market trends, and competitive landscape, using insights to inform network expansion strategies and decisions.
  • Relationship Management: Build and maintain strong relationships with dealers, service providers, and other key partners, acting as a liaison between the company and its network to foster collaboration and resolve issues.
  • Performance Monitoring: Track and evaluate the performance of network partners, including sales, customer satisfaction, and service quality, implementing programs to improve performance and address any deficiencies.
  • Training and Support: Provide training and support to network partners to ensure they have the necessary knowledge and resources to effectively represent the brand and meet company standards.
  • Contract Negotiation: Negotiate and manage contracts with dealers and partners, including terms, conditions, and performance metrics, ensuring agreements align with company policies and objectives.
  • Sales and Marketing Support: Collaborate with the marketing and sales teams to develop and implement promotional activities, campaigns, and incentives that drive sales and enhance network performance.
  • Compliance and Standards: Ensure that network partners adhere to company policies, industry regulations, and quality standards, conducting audits and assessments to ensure compliance.
  • Customer Experience: Work with network partners to enhance the customer experience, including service quality, facilities, and customer interactions.
  • Reporting and Analysis: Prepare and present reports on network performance, growth, and market conditions, providing recommendations based on data analysis to senior management.
  • Strategic Planning: Contribute to the development of long-term strategic plans for network growth and development, aligning network objectives with overall business goals and strategies.
  • Budget Management: Manage the budget for network development initiatives, including recruitment, training, and marketing expenses.
  • Problem Resolution: Address and resolve any issues or conflicts that arise within the network, including dealer performance problems, operational challenges, and customer complaints.
Requirements:
  • Education: Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience: Minimum of 5 years of experience in network development, preferably in the automotive industry or a related field.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Proven ability to manage multiple projects simultaneously, including dealer recruitment, network expansion, and performance improvement initiatives.
  • Strong negotiation skills to manage contracts and agreements with network partners.

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