Senior Sales Manager

4 weeks ago


Shah Alam, Selangor, Malaysia DoubleTree by Hilton Shah Alam i-City Full time
Senior Sales Manager

Deliver exceptional sales performance and lead a high-performing sales team to drive revenue growth and exceed customer expectations.

  • Lead and supervise the Sales Team to achieve sales targets and deliver exceptional customer experiences.
  • Develop and implement sales strategies to promote hotel products and services, including rooms, catering, and banquets.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to drive sales and revenue growth.
  • Collaborate with the Operations team to ensure seamless execution of events and meetings, and provide exceptional customer service.
  • Coach and develop the Sales team to ensure they have the skills and knowledge to deliver exceptional customer experiences and meet sales targets.
  • Stay up-to-date with market trends and competitor activity to identify opportunities and drive business growth.
  • Work closely with the Director of Sales to develop and implement sales plans, and achieve departmental goals.
Requirements
  • 3+ years of hotel sales experience, with a proven track record of delivering exceptional sales performance.
  • Strong communication, organization, and presentation skills, with the ability to work effectively in a fast-paced environment.
  • Good English and Chinese reading and writing skills, with the ability to communicate effectively with customers and colleagues.
  • Ability to work under pressure, with a strong attention to detail and ability to prioritize tasks effectively.
  • College degree, with a focus on hospitality or a related field.
About Hilton

Hilton is a leading global hospitality company, with a portfolio of 18 world-class brands and a presence in over 100 countries.

Our vision is to fill the earth with the light and warmth of hospitality, and we are committed to delivering exceptional guest experiences across our global brands.


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