Multilingual Support Team Member

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia BOLT Full time

Bolt is committed to providing exceptional customer experiences through our Support team. As a Customer Support Specialist, you will play a vital role in achieving this goal by providing timely and effective support to our passengers.

Main Accountabilities:
  • Responding to customer inquiries and resolving issues efficiently
  • Developing and maintaining relationships with customers
  • Staying informed about company products and services
  • Participating in quality improvement initiatives
Key Skills:
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and manage competing priorities
  • Flexibility to adapt to changing circumstances
  • Strong analytical and critical thinking skills
  • Positive attitude and strong work ethic

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