Financial Services Quality Assurance Lead
5 days ago
As Lead, Financial Services Quality Assurance, you will be responsible for overseeing the quality assurance activities of our Business Monitoring and Review function. Your key responsibilities will include:
- Supervising quality assurance activities in areas such as anti-bribery and corruption, data protection, and financial crimes.
- Collaborating with cross-functional teams to identify and mitigate regulatory risks.
- Developing and implementing effective tracking and monitoring mechanisms to ensure compliance with regulatory requirements.
- Preparing and submitting regular reports to senior management on the status of regulatory compliance.
You will also be responsible for preparing management reports for submission to relevant parties such as Group Compliance/IB Compliance and cosec.
This is a mid-senior level position that requires a minimum of 10 years' experience in banking and capital market industries. Candidates with audit/compliance review backgrounds and experience in project management will be at an advantage.
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Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeAbout the Company:Shopee is a leading global consumer internet company, part of Sea Group. Our mission is to improve lives and businesses with financial services through technology.Job Overview:This role is responsible for creating and enhancing customer service processes within the organization. You will conduct quality assurance reviews to identify gaps or...
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Business Process Quality Assurance Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full timeCompany OverviewManpowerGroup Malaysia is a leading provider of workforce solutions and services. We deliver innovative and tailored solutions to help businesses achieve their goals.Job SummaryWe are seeking an experienced Business Process Quality Assurance Expert to join our team. The successful candidate will be responsible for ensuring the quality of our...
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Quality Assurance Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full timeJob DescriptionWe are searching for a Quality Assurance Specialist to join our growing Damansara office. This is a key role providing support to our Operational teams, as well as insight on the outcomes of quality and controls aligned to FNZ's Quality Framework.As a Quality Assurance expert, this role supports the team through providing data on training,...
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Senior Financial Services Consultant
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sun Life Malaysia Assurance Berhad Full timeCompany DescriptionSun Life Malaysia (Sun Life Malaysia Assurance Berhad and Sun Life Malaysia Takaful Berhad) is a joint venture by Sun Life Assurance Company of Canada and Khazanah Nasional Berhad. Sun Life Malaysia offers a comprehensive range of life insurance and Family Takaful products and services to help clients achieve financial security. With...
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Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full timeAbout the RoleWe are seeking a Quality Assurance Manager for Business Solutions to join our team. As a key member of our operations team, you will be responsible for ensuring the quality of our business solutions through end-to-end testing and quality assurance processes.Key ResponsibilitiesDevelop and implement comprehensive testing strategies for...
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Senior Business Quality Assurance Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full timeAbout UsManpowerGroup Malaysia is a leading workforce solutions company that provides innovative and tailored solutions to help businesses achieve their goals. Our team of experts works closely with clients to understand their needs and develop effective strategies to address them.Job DescriptionWe are currently seeking an experienced Senior Business Quality...
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Quality Assurance Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full timeQuality Assurance Manager page is loadedQuality Assurance ManagerApply locations HLT-Hong Leong Tower time type Full time posted on Posted Today time left to apply End Date: May 31, 2025 (30+ days left to apply) job requisition id JR0000018472If you are looking to excel and make a difference, take a closer look at us…The Quality Assurance Manager who will...
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Quality Assurance Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia VECTRA International Full timeJob DescriptionVectra International is seeking an experienced Quality Assurance Lead to oversee our QA processes and ensure high-quality software products.This role will involve managing cross-functional teams, developing and implementing QA strategies, and driving process improvements.Responsibilities:Oversee QA processes and teams to ensure high-quality...
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KYC Expert with a Focus on Quality Assurance
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeShopee, a leading global consumer internet company, is part of the Sea Group. Our mission at ShopeeMoney is to provide innovative financial services through technology that improves the lives of individuals and businesses.About the Role:We are seeking an experienced professional to join our team as a KYC Quality Analyst. The ideal candidate will have a...
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Financial Services Consultant
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sun Life Malaysia Assurance Berhad Full time4 days ago Be among the first 25 applicantsDirect message the job poster from Sun Life Malaysia Assurance BerhadRecruiter@ Hiring for Permanent Sales Position in Banking industry. Opportunities for Fresh GraduatesPromote a wide range of Bancassurance life insurance products to the bank's existing and potential customers.Provide professional advice on...
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Audit Lead, Quality Assurance Review
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Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full timeExecution of Quality Assurance Review:Assess the level of conformance of the Internal Audit activities with the BNM's guidelines, the Global Internal Audit Standards (GIAS), Internal Audit Charter, Internal Audit Manual, and Internal Audit Programmes.Assist the Head of Quality Assurance, Governance & CoE in harmonization of GIAS requirements in the internal...
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Quality Assurance Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeJob Title: Quality Assurance SpecialistCompany OverviewBusinesslist is a leading organization in the industry, committed to delivering high-quality products and services. Our team is passionate about excellence and innovation.
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Quality Assurance Specialist
1 hour ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hydron Full timeWe are seeking a detail-oriented quality assurance specialist to be in charge developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions. This role will work closely with various departments to perform and validate test cases based on quality...
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Financial Crime Quality Assurance Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeKey ResponsibilitiesWe are seeking an experienced Fraud Quality Analyst who can work closely with our fraud and risk teams to identify process inefficiencies and propose enhancements to streamline anti-fraud operations while maintaining regulatory compliance.Your key responsibilities include:Conducting weekly quality checks on fraud prevention agents'...
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Software Quality Assurance Lead
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Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeCompany Overview:Zurich 56 Company Ltd is a leading insurance company that prides itself on its commitment to innovation and excellence. Our team is dedicated to delivering high-quality software solutions that meet the evolving needs of our customers.Job Summary:We are seeking a highly skilled Automation Tester to join our team. The successful candidate will...
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Customer Service Quality Analyst Experienced
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Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeSeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are...
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Assurance Executive Lead
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Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full timeAbout Us:TIME's group is a leading company in the industry, committed to delivering exceptional customer service.We are seeking a talented Assurance Executive Lead to join our team, responsible for ensuring the highest level of customer satisfaction.The ideal candidate will have a strong background in customer service or quality assurance, with experience...
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Quality Assurance Professional
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Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full timeAbout the Role:As a Quality Assurance Professional at TIME's group, you will play a vital role in ensuring the highest level of customer satisfaction.Your primary responsibility will be to conduct regular audits of customer interactions, evaluating agent performance based on predefined quality assurance criteria.You will identify trends in customer feedback...
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Quality Assurance Manager
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Kuala Lumpur, Kuala Lumpur, Malaysia myNews Full timeAbout the Role:MyNews is seeking a highly motivated and experienced Quality Assurance Executive to join our team. As a key member of our quality assurance department, you will be responsible for ensuring the quality of our products and services.Job Description:We are looking for a skilled professional to oversee the manufacturing process, from development to...
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Construction Quality Assurance Lead
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Microsoft Corporation Full timeAbout the RoleThis is an exciting opportunity to join our team as a Construction Quality Manager, overseeing quality assurance and quality control processes throughout the construction period.You will be responsible for ensuring that our day-to-day execution on site meets the highest standards of performance, functionality, and safety.Main...