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Helpdesk and Support Expert

2 weeks ago

Johor Bahru, Johor, Malaysia Infinity 8 Full time

Infinity 8 is seeking an experienced IT Helpdesk Support Engineer to join our team. As a Helpdesk and Support Expert, you will be responsible for providing day-to-day IT support across multiple locations.

About the Company
  • We are a leading provider of Financial, Trade, Data Analysis, and Technology solutions.
  • Our company was founded in 2021 and has experienced rapid growth in business.
  • We are committed to delivering innovative solutions that meet the needs of our clients.
About the Role
  • This role requires strong technical skills, including knowledge of Linux, Windows, Mac OS, and Office 365 applications suite.
  • Familiarity with databases such as MySQL, SQLite, MongoDB, and Postgres is also necessary.
  • Basic coding skills, particularly in scripting languages, are essential for automation tasks.
Key Responsibilities
  • Provide day-to-day IT support across multiple locations.
  • Manage infrastructure assets and maintain records of work performed.
  • Deploy desktop Operating Systems, software applications, and virtual machines.
Requirements
  • Candidate must possess a Professional Certificate or Diploma/Degree in Information Technology.
  • Good communication skills, with the ability to work independently and in a team environment.
  • Possession of basic coding skills is essential for automation tasks.