Travel Industry Leader

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Holidaytours Full time

Holiday Tours is a leading travel agency with a 49-year legacy of catering to diverse needs of business and leisure travelers. We specialize in delivering tailored travel solutions across various segments through our key business units, including corporate travel, luxury and bespoke travel experiences, and MICE trips.

We are seeking a highly skilled and experienced Travel Industry Leader to join our team. As a key member of our team, you will be responsible for leading our corporate travel operations, ensuring that all travel arrangements are made efficiently and effectively, meeting both customer and business expectations.

The ideal candidate will have a strong understanding of the travel industry and relevant technologies, as well as excellent communication and leadership skills. They will be able to motivate and inspire others, making sound judgments and taking initiative when needed.

Key responsibilities include:

  • Leading a team of travel counselors to deliver high standards in corporate travel and customer service
  • Assigning and guiding travel counselors to meet SLA timelines and ensure reservation accuracy
  • Safeguarding customer and company confidential information

Requirements:

  • Bachelor's degree in Tourism & Hospitality Management, Business Administration or related field
  • Certificate or Diploma in Ticketing / IATA / Travel / Tourism / Hospitality
  • Minimum 5 years work experience in a Business Process Outsourcing environment


  • Kuala Lumpur, Kuala Lumpur, Malaysia M.S Star Travel Agencies Sdn Full time

    About Our CompanyM.S. Star Travel Agencies Sdn Bhd is a reputable travel agency that specializes in delivering exceptional travel experiences to its clients. With a dedicated team of professionals, the company is committed to providing personalized and memorable journeys for all travelers.Job OverviewLead a team of tour consultants to achieve departmental...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Full time

    Join Our TeamWe are looking for a highly motivated and results-driven Business Development Manager to join our team at Klook. As a key member of our sales team, you will be responsible for driving business growth and expansion across Asia.With a passion for the travel industry and a desire to make a meaningful impact, you will be part of a dynamic team that...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Travel Trade Recruitment Full time

    Job SummaryWe are seeking a highly skilled Sales & Operations Manager to lead our European leisure travel division. This is an exciting opportunity for a sales-driven leader with a strong background in the travel industry, particularly in European destinations and group travel.The ideal candidate will have a proven ability to generate leads, close deals, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Yes Travel & Holidays Sdn Bhd Full time

    Job DescriptionKey Responsibilities:Conduct proposal writing for clients, highlighting the unique aspects of our travel packages.Handle confirmed projects, including project plans, progress reports, and status updates to ensure seamless execution.Perform quality control checks on items before handover to the tour manager or coordinator.Liaise with suppliers...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Asia Full time

    We are seeking a skilled Travel Operations Specialist to join our team at Miki Travel Asia. In this role, you will be responsible for validating customer profiles and updating system data, generating operation reports for weekly account receivable and daily payment reminders.You will work closely with the sales team and customer finance department to take...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BMC Travel Sdn Bhd Full time

    About the RoleThis is an exciting opportunity to work in the travel industry and contribute to the success of BMC Travel Sdn Bhd. In this role, you will be responsible for managing relationships with vendors and clients, handling operational issues, and resolving problems promptly.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Holidaytours Full time

    About the RoleWe are seeking a highly skilled Client Engagement Professional to join our team at Holiday Tours. As a key member of our corporate travel department, you will be responsible for delivering exceptional customer service, retaining existing clients, and building new business relationships.Key ResponsibilitiesDevelop and execute a sales strategy to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    As a Travel Consultant at Trip.com Group, you will be part of a dynamic team that strives to expand our global markets and aim to be the world's leading and most trusted family of online travel brands. Your key responsibilities will include handling clients' travel booking inquiries via email and phone, maintaining sound relations with clients' travel...


  • Kuala Lumpur, Kuala Lumpur, Malaysia M.S Star Travel Agencies Sdn Full time

    Company OverviewM.S. Star Travel Agencies Sdn Bhd is a reputable travel agency that specializes in delivering exceptional travel experiences to its clients. With a dedicated team of professionals, the company is committed to providing personalized and memorable journeys for all travelers.Job SummaryManage a team of tour consultants to achieve departmental...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    About the CompanyTrip.com Group is a leading global travel service provider founded in 1999. Our company has a rich history of innovation and expansion, with a presence in 30 countries across Asia, Europe, the Americas, and Oceania.We have a diverse range of travel-related services, including flight booking, hotel reservation, and package tours. Our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia 4 Seasons Travel Agency Full time

    Our team at 4 Seasons Travel Agency seeks an experienced Reservations Manager to fill a key position.Primary ResponsibilitiesBuild strong relationships with hotel partners to obtain preferential rates and services.Select and book hotels that align with customer preferences and needs.Ensure seamless communication between drivers and customers throughout the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    **Job Title:** Global Customer Experience LeaderWe are seeking a highly motivated and experienced professional to fill the role of Global Customer Experience Leader. The successful candidate will be responsible for leading a team of customer advisors and overseeing the day-to-day operations of the call center.**Company Overview:**Trip.com Group is a leading...


  • Kuala Lumpur, Kuala Lumpur, Malaysia tiket Full time

    About tiket.comWe believe in the importance of accuracy and precision when it comes to travel experiences. At tiket.com, we strive to provide our 50+ million users with a seamless and enjoyable journey from start to finish.Main ResponsibilitiesCollaborate with hotel partners to ensure smooth administrative processes, including training, contract management,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Golden Destinations by ICE HOLIDAYS Sdn Bhd Full time

    About the RoleThis exciting opportunity has arisen for a seasoned Tour Operations Executive to join our dynamic team at Golden Destinations by ICE HOLIDAYS Sdn Bhd.The successful candidate will be responsible for coordinating and managing various aspects of tour operations, including itinerary planning, costings, and ground arrangements.Deal with overseas...


  • Kuala Lumpur, Kuala Lumpur, Malaysia 4 Seasons Travel Agency Full time

    Reservations and Travel ServicesWe're seeking a highly organized and communicative individual to join our team as a Reservation Manager. In this role, you'll be responsible for coordinating hotel reservations, communicating with clients and drivers, and ensuring the smooth operation of our tours.Key Responsibilities:Negotiate with hotels to secure the best...


  • Kuala Lumpur, Kuala Lumpur, Malaysia 4 Seasons Travel Agency Full time

    Job DescriptionWe're seeking a dedicated professional to oversee hotel reservations for our travel agency. As a key member of our team, you'll be responsible for negotiating with hotels, booking accommodations for clients, and ensuring seamless tour experiences.Key Responsibilities:Contact and negotiate with hotels to secure the best rates and services.Book...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TUI Full time

    A Data Leader for the Travel IndustryTUI Airlines Holidays Malaysia is seeking an experienced Data Lead to drive our company towards becoming a data-driven organization. This role will be responsible for owning the end-to-end data lifecycle, from technical integration to business insights, ensuring high-quality, structured, and actionable analytics that...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malaysian Association Of Tour And Travel Agents (MATTA) Full time

    MATTA: We're the driving force behind the travel industry's brightest minds and most innovative ideas. Our mission is to empower professionals, fuel growth, and create lifelong learning opportunities. We're seeking a Learning & Development Lead (Travel & Tourism Academy) to lead travel education and talent development, with a focus on building strategic...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Parlo Tours Sdn Bhd Reg No Full time

    We are seeking a highly motivated and experienced Tour Sales Executive to join our team at Parlo Tours Sdn Bhd Reg No. As a key member of our sales team, you will be responsible for promoting and selling leisure travel packages to customers.Main ResponsibilitiesPromote and sell leisure travel packages, including tours, flights, accommodations, cruises, and...

  • Travel Consultant

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    Regular Kuala Lumpur Corporate Travel Other Job ID:5330Update 2024-12-16Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry partners...