Medical Laboratory Application Specialist

3 days ago


Bayan Lepas, Penang, Malaysia Biomed Global Full time
Job Summary

We are seeking a highly skilled Clinical Support Expert to join our team at Biomed Global. As a key member of our application support team, you will be responsible for managing queries from internal and external customers and providing technical support to any problems encountered by users.

Key Responsibilities
  • Conduct instrument installation or refresher training to ensure seamless adoption of our products.
  • Plan, organize and conduct courses/seminar/workshop on products for customers to enhance their knowledge and skills.
  • Collaborate with sales representatives to meet demonstration commitments and provide technical training to support their sales efforts.
  • Maintain an in-depth and current knowledge of the users' application needs to deliver effective solutions.
Requirements
  • Bachelor's degree (Master's degree is a plus) in Biomedical Sciences or Medical Laboratory Technology, with a minimum of 1-2 years of working experience in the application support field, clinical laboratory or related.
  • Good understanding of current medical laboratory methodologies, protocols and QC will be an advantage.
  • Effective communication skills to articulate technical and product information clearly to both internal and external customers.
  • Able to work independently, well-organized, and as part of a team.
  • Possess own transport and willing to travel; allowance given accordingly.


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