Housekeeping Department Manager
1 week ago
At Amari Kuala Lumpur, we are committed to delivering exceptional guest experiences through our housekeeping services. As a Housekeeping Department Manager, you will play a vital role in maintaining our high standards of cleanliness and service quality.
About This RoleWe are seeking an experienced leader to manage our housekeeping department, ensuring all operations run smoothly and efficiently. The ideal candidate will have a degree in Hospitality Management or a related field, along with a minimum of 5 years' experience in housekeeping management, preferably in a luxury or upscale hotel.
Key responsibilities include overseeing daily housekeeping operations, supervising staff, ensuring quality assurance, managing budgets, and maintaining compliance with hotel policies and regulations.
This challenging role demands strong leadership, organizational, and communication skills, with the ability to work effectively in a fast-paced environment.
Responsibilities:- Operational Management
Oversee daily housekeeping operations, ensuring smooth execution of tasks and procedures. - Staff Supervision & Development
Lead, train, and motivate the housekeeping team to achieve high service standards. - Quality Assurance & Guest Satisfaction
Conduct routine inspections, address guest feedback, and ensure cleanliness standards are maintained. - Budgeting & Cost Control
Manage departmental costs, optimize resource allocation, and reduce waste. - Compliance & Safety
Ensure adherence to hotel policies, safety protocols, and local regulations.
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