Housekeeping Team Member

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full time

Shangri-La Hotels and Resorts is a renowned hospitality group with a rich history dating back to 1971. Our journey began in Singapore, where we opened our first deluxe hotel. Today, we proudly operate over 102 deluxe hotels and resorts across the Asia Pacific, North America, Europe, and the Middle East.

Based in Hong Kong, we are expanding globally with developments underway throughout Asia, the Middle East, and Africa. As a global leader in hospitality, we offer exciting career prospects and opportunities in various fields, including hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and more.

We are seeking dynamic individuals who embody the spirit of Shangri-La – people who share our passion for delivering exceptional service and creating unforgettable experiences for our guests.

The Housekeeping Clerk will play a vital role in supporting the housekeeping department in maintaining the highest standards of cleanliness and efficiency within our hotel or resort. This individual will be responsible for accurate record-keeping, facilitating communication between housekeeping staff and other departments, and providing administrative support to ensure guest satisfaction.

Requirements
  • A minimum of SPM (Sijil Pelajaran Malaysia) or equivalent; additional certification in hospitality or administration is an advantage.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills in Bahasa Malaysia and English.
  • Basic computer skills, including proficiency in Microsoft Office (Word, Excel).
  • A positive attitude with a customer-oriented mindset.
  • Ability to work effectively in a team-oriented environment.
  • Professional and courteous demeanor with a strong commitment to guest satisfaction.
  • Ability to work under pressure in a fast-paced environment.


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