Technical Operations Manager
6 days ago
Candidate must possess a strong understanding of IT infrastructure and have excellent leadership skills to manage a team of engineers. The ideal candidate will be responsible for planning, coordinating, and executing preventive maintenance activities.
Key Responsibilities- Collaborate with Technical Leads to develop resource plans for preventive maintenance tasks.
- Assist in monitoring incident ticket status and ensure timely resolution.
- Coordinate multiple teams to resolve complex technical issues.
- Review and submit incident reports in a timely manner.
- Plan and assign tasks to engineers with the necessary skills.
- Monitor project status and ensure smooth execution.
- Diploma/Degree in Information Technology or equivalent.
- Minimum 8 years' experience managing a team in an IT environment.
- Ability to configure and design infrastructure solutions.
- Good knowledge in IT troubleshooting and root cause analysis.
- Knowledge of backup solutions and SAN storage is an added advantage.
- MS Windows OS, Active Directory, DNS, DHCP, Hyper-V, SQL, SCCM, SCOM etc.
- VMware vSphere, vCenter, SRM, HA.
- HP or IBM Servers, Blade Servers, Storages.
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