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Sales Operations Coordinator

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time
{"title": "Sales Admin Executive", "description": "Job Summary

We are seeking a highly organized and detail-oriented Sales Administrator to support our sales team in the manufacturing sector. The ideal candidate will manage sales orders, coordinate between departments, and ensure smooth sales operations while providing excellent customer service.

Key Responsibilities:
  • Order Processing:
    • Handle order entries, confirmations, and updates in the sales system.
    • Verify order details and ensure accuracy before processing.
  • Customer Support:
    • Assist customers with inquiries, order status, and product information.
    • Resolve issues related to orders, deliveries, and returns.
    • Collaborate with sales representatives to track and manage sales activities.
    • Coordinate with production and logistics teams to ensure timely delivery of products.
  • Documentation and Reporting:
    • Maintain and update sales records, including order status, customer information, and sales metrics.
    • Prepare and generate reports on sales performance, order fulfillment, and inventory levels.
  • Administrative Tasks:
    • Schedule and coordinate meetings, manage calendars, and handle correspondence.
    • Assist with preparing sales presentations, contracts, and other documentation.
  • Process Improvement:
    • Identify and recommend improvements to sales processes and procedures.
    • Implement best practices to enhance efficiency and customer satisfaction.
    Requirements:
    • Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
    • Minimum of 2 years of experience in a sales support or administrative role, preferably in the manufacturing sector.
    • Proficient in sales management software and Microsoft Office Suite.
    • Strong organizational and multitasking skills with attention to detail.
    • Excellent communication and customer service skills.
    Working Conditions:
    • This role can be based in either Bangsar, Meru or Rawang.
    • However, traveling might be required to travel in between all the manufacturing plants & offices under CY Group, which are located at Bangsar, Meru, and Rawang as and when deemed necessary (travel expenses will be compensated).

We thank all applicants for their interest in the role. Only shortlisted candidates will be notified of their application status.

", "lang_code": "en-US"}