Production Support Engineer
1 day ago
Key Responsibilities
The successful candidate will be responsible for:
- Providing level 2 support for AS400-based applications and batch jobs.
- Monitoring, troubleshooting, and resolving system incidents and performance issues.
- Investigating job failures, re-running jobs, and coordinating fixes with development teams.
- Working with vendors and internal teams to identify root causes and implement fixes.
- Managing job schedules, batch processing, and daily operational tasks.
- Monitoring system logs, job queues, and message queues to detect potential failures.
- Using automation tools to optimize scheduling and reduce manual intervention.
- Supporting AS400 database maintenance, backups, and data recovery operations.
- Performing routine health checks and performance tuning for AS400 applications.
- Ensuring proper logging, auditing, and compliance adherence.
- Troubleshooting issues related to SFTP, MQ, Direct Connect, and file transfers.
- Ensuring seamless integration between AS400 and external applications.
- Collaborating with middleware and infrastructure teams for system patching and upgrades.
- Ensuring adherence to IT security policies, audit requirements, and compliance standards.
- Conducting regular risk assessments and implementing necessary controls.
- Supporting disaster recovery planning and execution.
- Acting as a bridge between business users, development teams, and external vendors.
- Providing timely updates and reports on incidents, fixes, and system health.
- Participating in problem management reviews and service improvement initiatives.
-
IT Support Engineer, Documentum
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia MODEC Offshore Production Systems (Singapore) Offshore Frontier Solutions Full timeIT Support Engineer, Documentum (Based in Malaysia)Collaborate with business users to gather requirements and facilitate delivery of high-quality solutions on time.Proactively troubleshoot issues related to Documentum applications, provide end-user training, and offer technical support.Provide technical expertise on Documentum platform, including...
-
MY -- Lead Product Support Engineer
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP, Inc. Full timeADP is hiring Lead Product Support Engineer for Malaysia.Are you all about the follow up and follow through that helps you and your clients achieve serious results?Do you derive joy out of helping others uncover creative solutions to complex problems?Are you looking for a culture where you can bring your passions, put your unique skills to use, and learn as...
-
MY -- Lead Product Support Engineer
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP Full timeADP is hiring Lead Product Support Engineer for Malaysia.Are you all about the follow up and follow through that helps you and your clients achieve serious results?Do you derive joy out of helping others uncover creative solutions to complex problems?Are you looking for a culture where you can bring your passions, put your unique skills to use, and learn as...
-
Product Engineering Manager
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Boost Full timeThe Engineering Lead will be responsible for driving the technical direction of our software products and leading a team of talented engineers to deliver high-quality solutions. This is an exciting opportunity to join a dynamic and fast-paced organization and contribute to innovative software products.Key Responsibilities:Technical Direction: Drive the...
-
IT Infrastructure Support Engineer
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeAbout the RoleThis is a full-time position for a Senior IT Infrastructure Support Engineer who can provide top-notch support for our CI/CD CHAMP custom Deployment Solution.Responsibilities include communicating with users to ensure client satisfaction, monitoring infrastructure and applications, and analyzing problems based on product logs and metrics.
-
Product Support Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Solar Turbines Full timeAbout This RoleThis position requires a strong understanding of our products and services.As a Fleet Engineer, you'll provide expert support to our customers and work closely with our sales team to identify new opportunities.Your Key StrengthsStrong technical knowledge of our productsExcellent communication and interpersonal skillsAbility to work in a...
-
Application Production Support
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia SPERTON Malaysia - Where Great People Meet Full timeDirect message the job poster from SPERTON Malaysia - Where Great People MeetMinimum Requirements:At least 4-5 years' experience in relevant Banking / Information TechnologyProficient in IBM AS400 platform, RPG, CL programming, ALDONKnowledge of Silverlake's banking software suiteDegree in Computer Science, Engineering or similar domain; Additional...
-
ExxonMobil Production Engineering Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Exxon Mobil Full timeOur team at ExxonMobil is committed to creating sustainable solutions that improve quality of life and meet society's evolving needs.We are seeking highly skilled and experienced Production Engineers to join our Production Engineering & Optimization team in Kuala Lumpur. If you are passionate about driving change in our business and enjoy working in dynamic,...
-
Senior IT Support Engineer
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ria Full timeAbout UsWe are Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT). Our mission is to deliver innovative financial services, including fast, secure, and affordable global money transfers, currency exchange, mobile top-up, bill payment, and check cashing services. We aim to open ways for a better everyday life for our...
-
Infrastructure Support Engineer
22 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Chinasoft International (CSI) Full timeChinasoft International (CSI) is seeking a highly skilled Infrastructure Support Engineer to join our team. This is a full-time on-site role based in Kuala Lumpur, where you'll play a critical role in maintaining system reliability and availability.Your daily tasks will include troubleshooting issues, setting up infrastructure, and performing system...
-
Technical Solutions Engineer
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia MODEC Offshore Production Systems (Singapore) Offshore Frontier Solutions Full timeJob DescriptionWe are seeking a Technical Solutions Engineer to join our team. As a key member of our technology department, you will be responsible for providing technical support and expertise on the Documentum platform. Your primary focus will be on ensuring seamless integration of third-party applications with the Documentum ecosystem.Key...
-
Engineering Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Exxon Mobil Full timeThis is an exciting opportunity to join ExxonMobil as an Engineering Support Specialist. As an Industrial Control Systems Engineer, you will provide global engineering support for designated applications/platforms/technologies in the evaluation, design, qualification and integration into ExxonMobil's ICS environment.Your responsibilities will include...
-
IT Production Support Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sperton Global AS Full timeAbout This RoleThis is an exciting opportunity to join our Core Banking Support Team as a Software Development Specialist. As a key member of the team, you will be responsible for end-to-end software development and support for all work transitioned from Group, focusing on L3 production fixes.ResponsibilitiesAnalyze and design software solutions, develop,...
-
IT Support Engineer
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeJob DescriptionWe are seeking an experienced IT Support Engineer - Global to join our team in Mid Valley City, Kuala Lumpur.The successful candidate will be responsible for installing, configuring, maintaining, and troubleshooting a wide range of server hardware and software at Hyva. Key responsibilities include performing server hard- and software upgrades,...
-
Electrical Engineering Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Delta Electronics, Inc. Full timeWelcome to Delta Electronics, Inc., where innovation meets reality. As a global leader in power and thermal management solutions, we're dedicated to driving positive environmental impact. Our products and solutions cover power supplies, energy management systems, display solutions, and industrial automation products.We're seeking a talented Field Application...
-
Technical Support Engineer
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeAbout UsPrometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. Our mission is to...
-
Technical Support Engineer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeCognizant is a global leader in information technology consulting and business process outsourcing services.Job OverviewWe are seeking an experienced Desktop Support Engineer to join our team in Kuala Lumpur, Malaysia.Main Responsibilities:Provide technical support to clients via phone or remote connection.Troubleshoot hardware and software issues to ensure...
-
IT Support Specialist
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia MODEC Offshore Production Systems (Singapore) Offshore Frontier Solutions Full timeJob SummaryWe are seeking an IT Support Specialist to join our team. As a key member of our technology department, you will be responsible for providing technical support and expertise on the Documentum platform. Your primary focus will be on ensuring seamless integration of third-party applications with the Documentum ecosystem.Key Responsibilities:Provide...
-
Pipe Support Engineer
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SBM Offshore Full timePipe Support Designers at SBM Offshore play a critical role in ensuring the efficient and safe operation of our offshore oil and gas facilities. They are responsible for designing all piping support systems, adhering to company procedures and guidelines.Key Responsibilities:Planning and executing piping support design activitiesPreparing, reviewing, and...
-
Senior Product Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Intel GmbH Full timeJob DescriptionWe are seeking an experienced Product Development Engineering Manager/Director to join our team at Intel GmbH. In this role, you will be responsible for managing the product development engineering team to drive testability and manufacturability of integrated circuits from the component feasibility stage through production ramp. You will work...