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Cash Management Professional

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full time
Job Description

The Accounts Receivable Specialist will be responsible for coordinating with external clients and internal stakeholders to resolve issues related to cash application, customer master/credits, and overall accounts receivable operations.

The ideal candidate will have strong analytical skills, leadership abilities, and excellent communication skills. They will also have experience with accounting/billing software such as SAP and a background in accounting or accounts receivable/order to cash. Proficiency in English and Japanese language is a must.

Responsibilities
  • Cash Application: Review and apply cash/credit flow into the system against invoice/debits which is not automatically applied by the system itself, research and resolve unidentified & unapplied payments, research and respond to generic mailbox queries, update Cross entity payment trackers.
  • Customer Master / Credits: Research and setup/update/edit customer accounts in the system, follow up with the requester/customer for discrepancies, complete the task and respond back to the stakeholder via email.
  • Overall: Handle Bad debt recoveries, coordinate with external clients and internal stakeholders via email to resolve issues, adhere to Month End Closer/Year End Closer timelines, explore for continuous process improvements and share best practices across teams, contribute to team metrics by achieving stated productivity and accuracy goals on a daily basis.