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Strategic Platform Enhancement Lead

2 weeks ago

Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full time

We are committed to building an inclusive and equitable workplace that enables diverse team members to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

In this role, you will have the opportunity to work on high-impact projects that drive business growth and customer satisfaction. Your analytical skills and attention to detail will be essential in identifying areas for improvement and implementing data-driven solutions.

You will be responsible for driving project rollouts across teams, ensuring they meet quality standards and enhance user experience. This involves adopting a strategic lens in carrying out tasks, involving planning, envisioning, and executing initiatives that improve the platform quality and user experience over both the immediate and long term.

Key Responsibilities
  • Driving project rollouts across teams, ensuring they meet quality standards and enhance user experience.
  • Adopting a strategic lens in carrying out tasks, involving planning, envisioning, and executing initiatives that improve the platform quality and user experience over both the immediate and long term.
  • Undertaking a comprehensive analysis of the user journey, including using real-time, on-ground feedback to pinpoint areas for improvement.