Billing Process Coordinator

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Synagie Group Asia & Europe Full time

We are seeking a skilled Business Excellence Specialist to join our Synagie Group Asia & Europe team. As a Business Excellence Specialist, you will play a crucial role in driving operational efficiency, process optimization, and automation across the business.

Your key focus will include billing report preparation, actualized revenue data management, and implementing improved workflows. You will also be responsible for collecting, validating, and consolidating sales and operational data across business units for billing processes.

Billing and Revenue Management

  • Prepare accurate billing reports for submission to Finance and Business Units.
  • Manage actualized revenue data for all business units, ensuring alignment with financial records.
  • Identify and reconcile discrepancies between billing data, client files, and financial records.
  • Update client's database in the business tracker.
  • Provide support for internal and external stakeholders on business needs.

Process Optimization and Automation

  • Support the Business Excellence Director in identifying and implementing process improvements.
  • Develop automated tools to streamline billing and reporting processes.
  • Collaborate with IT and process excellence teams to troubleshoot systems and introduce enhancements.
  • Document and maintain updated SOPs for standardized billing and revenue processes.

Team Collaboration and Growth

  • Assist in mentoring and guiding junior team members.
  • Share knowledge and best practices within the team.
  • Address and complete tasks assigned by direct supervisors/head of departments.

Ideal Profile

The ideal candidate possesses excellent analytical and problem-solving skills. They should have a proven track record of successfully managing multiple priorities, working effectively across internal stakeholders, and demonstrating effective communication skills.

Other qualifications include:

  • Must possess experience in finance and accounting work.
  • Strong spreadsheet navigation skills.
  • Experience in AWS is preferred.
  • Experience in ERP systems management is preferred.
  • Hold a bachelor's degree in any finance-related field. CPAs are preferred but not required.
  • Passionate about finance and the ecommerce industry.

What's on Offer?

  • A role that offers a breadth of learning opportunities.
  • Opportunity within a company with a solid track record of performance.
  • Flexible working options.


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