Sales Support Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Neway Valve Full time

We are seeking a skilled Sales Support Specialist to join our Neway Valve team. As a key contributor, you will be responsible for managing full-cycle quotation and purchase order communication processes, ensuring agreement with requirements and promoting confidence in the Neway organization.

Duties and Responsibilities
  • Review customer inquiry documents to determine Neway product selection based on customer requirements and specifications.
  • Collaborate with engineering and management as needed to prepare accurate and complete quotation bid packages.
  • Manage internal and external customer correspondence, face-to-face meetings, quotation clarification, revisions, and issue resolution to ensure agreement with requirements.
  • Develop and maintain collaborative relationships with customers, HQ factory, and internal personnel to promote a consistent high level of customer service.
Qualifications

To succeed in this role, you should have:

  • A high school diploma and 2-3 years of inside sales experience, preferably within the valve or oil & gas industry.
  • An associate's degree and 1-2 years of inside sales experience, preferably within the valve or oil & gas industry.
  • A bachelor's degree in a sales or business discipline without prior work experience.

You should also possess:

  • Meticulous attention to detail.
  • Professional polish and above-average interpersonal skills.
  • Strong oral and written communication and time management skills.
  • The ability to work well independently with minimal supervision, as well as part of a team.
Desirable Skills

Technical knowledge of 6D valves and service specifications is highly desirable. Experience with databases (i.e. SAP) and CRM (i.e. SAP/C4C) is also beneficial.

This is a full-time Associate-level position with a focus on manufacturing. If you are a results-driven and organized individual with excellent communication skills, we encourage you to apply.



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