Senior Banking Operations Lead

5 days ago


Ampang Jaya Municipal Council, Malaysia MHA Consultancy Services Sdn Bhd Full time
Job Overview

MHA Consultancy Services Sdn Bhd seeks a highly skilled Senior Operation Executive to oversee daily banking transactions, remittances, and related processes. The ideal candidate will ensure accuracy, compliance, and timely execution while maintaining data integrity and accuracy in the database.

Responsibilities
  • Transaction Management: Manage and check account transactions to ensure all collections tally with the system, promptly addressing any discrepancies or operational issues.
  • Transfer Execution: Carry out internal and external transfers as needed, handling commissions payouts and fees-related executions.
  • Customer Support: Respond promptly to customer inquiries via phone and chat, providing accurate information and proactive support.
  • Collaboration: Collaborate with internal teams to fulfill requests and handle escalations.
Requirements
  • Language Proficiency: Proficiency in Mandarin, English, and Malay.
  • Immediate Start: Ability to start work immediately is prioritized.
  • Accountability: Strong sense of accountability, responsibility, and honest work ethic.
  • Flexibility: Willingness to work on a rotating weekend schedule and overtime when needed.
Benefits
  • EPF/ SOCSO / PCB
  • Annual Leave
  • Training Provided
  • Medical Insurance
  • Medical and Hospitalization Leave
  • Near Public Transport
  • Transportation Allowance
  • Yearly Bonus and Increment
  • High EPF Contribution


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