Strategic Account Manager

5 days ago


Johor Bahru, Johor, Malaysia Dr. Reddy's Laboratories Full time
Job Description

As a Strategic Account Manager at Dr. Reddy's Laboratories, you will be responsible for managing key accounts, maintaining long-term relationships with accounts, and maximizing sales opportunities within them.

The ideal candidate will have more than 5-10 years of professional experience in the Pharmaceutical Industry, with at least 3-5 years in Sales/Key Account Manager Role. They will have a strong track record of success in hospital sales, particularly in Cardiology, and will be able to conduct business discussions with doctors and hospitals.

Key Responsibilities:

  • Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services.
  • Developing and executing strategic account plans to drive growth and maximize revenue from key accounts.
  • Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling.
  • Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships.
  • Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients.
  • Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market.
  • Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage.
  • Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement.
  • Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations.
  • Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements.


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