Professional Documenter
1 day ago
We are seeking a skilled Professional Documenter to join our team at Hire Digital. As a key member of the team, you will be responsible for creating high-quality technical documentation that meets the needs of our clients and their users.
About the Role:
Hire Digital is a leading provider of digital solutions, and we are seeking a talented Professional Documenter to help us deliver exceptional results for our clients.
In this role, you will work closely with our engineering teams to develop user manuals, guides, and online help documents that are clear, concise, and easy to use.
You will also be responsible for collaborating with product managers to gather and verify technical information, organizing and managing documentation repositories, and ensuring that all technical documentation adheres to company standards and regulatory requirements.
Key Responsibilities:
- Create, edit, and maintain technical documentation that meets client requirements.
- Collaborate with engineers and product managers to gather and verify technical information.
- Develop and implement effective documentation strategies to improve user experience.
- Evaluate and ensure all technical documentation adheres to company standards and regulatory requirements.
- Analyze user feedback to enhance documentation quality and usability.
Requirements:
- Proven experience in technical writing, particularly for IT and telecommunications.
- Excellent writing and editing skills with a focus on clarity and accuracy.
- Able to present complex information in a user-friendly manner.
- Familiarity with technical terminology related to SD-WAN, networking, and cybersecurity.
- Demonstrated ability to work collaboratively with engineering teams across diverse geographical locations.
- Strong organizational skills with attention to detail.
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