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IT Operations Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Orsted Asia Pacific Full time

Company Overview

  • We are Orsted Asia Pacific, a leading company in the energy sector.
Job Description

Senior Operations Manager Role

The Senior Operations Manager will play a key role in driving problems and incidents individually, ensuring process and productivity KPI adherence, and being part of the global team that drives our company to an even higher level of operational maturity.

This includes independently taking great responsibility to drive forward problems, incidents, and service requests, ensuring KPI adherence and assuming responsibility for driving major incidents.

Key Responsibilities

  1. Drive forward problems, incidents, and service requests.
  2. Assume responsibility for driving major incidents.
  3. Act as change manager ensuring compliance and scheduling of changes.
  4. Take on the role as Senior Operations Manager, responsible for all activities in the Operations Center on a day-to-day basis.
  5. Participate in ad-hoc tasks such as developing, reporting, and optimizing procedures.

About Us

We value teamwork, professionalism, and a strong sense of humour.