Avaya Solutions Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Millennium Technology Services Full time

At Millennium Technology Services, we're looking for a talented Avaya Engineer to join our team. As an Avaya Solutions Specialist, you'll play a key role in delivering exceptional voice communications services to our clients.

Responsibilities
  • Resolve technical issues with Avaya systems on-site;
  • Support voice engineering initiatives for all project-related operations and ongoing support for voice communications services;
  • Implement and troubleshoot enterprise Voice-related solutions, incidents, and system outages;
  • Meet with customers to discuss special tasks and provide solutions when needed;
  • Manage day-to-day adds, moves, changes, and user troubleshooting;
  • Recommend and integrate new Telecommunication Voice, Video, and Unified Communications technologies.
Requirements
  • Bachelor's Degree in Computer Science or related experience;
  • Proficient in installation and configuration of Avaya Systems;
  • Experience with other Avaya appliances, such as Avaya Aura Messaging, Avaya CMS, and Avaya OneX Agent;
  • Design experience on Avaya Unified Communication products is a plus.

MTC is a global provider of business solutions and IT services. We serve multinational corporations, including over 90 Fortune 500 clients worldwide.



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