Unified Communications Professional
7 days ago
Millennium Technology Services is seeking a qualified Unified Communications Professional to support our clients' needs in unified communications.
The successful candidate will have a solid understanding of Avaya systems and be able to resolve issues on site, as well as support voice engineering initiatives for all project-related and ongoing operations support for voice communications services.
This role involves implementing and troubleshooting enterprise Voice-related solutions/incidents/system outages, meeting with customers to discuss special tasks, and providing solutions when needed.
The candidate will also be responsible for day-to-day adds, moves, changes, and user troubleshooting, as well as recommending and integrating new Telecommunication Voice, Video, and Unified Communications technologies.
Key Responsibilities
- Implementing and troubleshooting Avaya systems.
- Supporting voice engineering initiatives.
- Meeting with customers to discuss special tasks.
- Providing solutions to customer needs.
- Responsible for day-to-day adds, moves, changes, and user troubleshooting.
- Recommend and integrate new Telecommunication Voice, Video, and Unified Communications technologies.
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