Voice Communications Specialist
4 days ago
Millennium Technology Services is seeking an experienced Voice Communications Specialist to support our clients' needs in voice communications.
The successful candidate will have a solid understanding of Avaya systems and be able to resolve issues on site, as well as support voice engineering initiatives for all project-related and ongoing operations support for voice communications services.
This role involves implementing and troubleshooting enterprise Voice-related solutions/incidents/system outages, meeting with customers to discuss special tasks, and providing solutions when needed.
The candidate will also be responsible for day-to-day adds, moves, changes, and user troubleshooting, as well as recommending and integrating new Telecommunication Voice, Video, and Unified Communications technologies.
Key Responsibilities
- Implementing and troubleshooting Avaya systems.
- Supporting voice engineering initiatives.
- Meeting with customers to discuss special tasks.
- Providing solutions to customer needs.
- Responsible for day-to-day adds, moves, changes, and user troubleshooting.
- Recommend and integrate new Telecommunication Voice, Video, and Unified Communications technologies.
-
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeAbout the RoleThis is an exciting opportunity to work with a leading provider of technology-enabled testing and assessment solutions. As a Genesys Voice Communication Infrastructure Specialist, you will be responsible for configuring and optimizing all telephony systems and services across our global estate spread across multiple regions.You will play a key...
-
Voice Communications Engineer
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Millennium Technology Services Full timeWe're seeking a highly skilled Voice Communications Engineer to deliver top-notch voice communications services. As a member of our team, you'll be responsible for resolving complex technical issues and implementing innovative Voice solutions.Key ResponsibilitiesOn-site resolution of Avaya system issues;Support for voice engineering projects and ongoing...
-
Cloud Voice Communications Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeKey ResponsibilitiesResearch, plan, and implement voice projects and communicate with all business stakeholders.Be proactive and identify, troubleshoot voice and contact center issues.Ability to develop and deploy omnichannel flows (IVR, Chat, Email etc) in Genesys Cloud Architect.The candidate will work closely with business stakeholders and vendors to...
-
Voice Communications Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeKey ResponsibilitiesThe Voice Communications Expert will be responsible for managing the company's Genesys Cloud voice communication infrastructure. This includes designing, configuring, deploying, and supporting the infrastructure.Design and configure telephony systems and services to meet business needs.Develop and deploy omnichannel flows (IVR, Chat,...
-
Voice and Communication Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full timeJob DescriptionThis role is responsible for expanding the business by supporting the Voice practice of Maxis Enterprise Business. The successful candidate will be responsible for resolving production issues, performing root cause analysis, and ensuring the smooth operation of software and systems through maintenance and integrations.This is an exciting...
-
Kuala Lumpur, Kuala Lumpur, Malaysia GROWTHFN Sdn bhd Full timeJob DescriptionWe are seeking a highly skilled Mandarin or Cantonese Voice Support Specialist to join our team at GROWTHFN Sdn bhd. In this role, you will be responsible for providing exceptional customer support and services to our clients through voice communication in Mandarin or Cantonese.Key Responsibilities:Customer Inquiry Resolution: Respond to...
-
Technical Voice Solutions Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Full timeAbout The RoleCigna is looking to recruit a skilled Voice and Contact Centre Support Technician (L2) to join their team. This role is designed to solve technical issues, configure new services, and provide level 2 support on all Voice and Contact Centre components.Main ResponsibilitiesProvide expert-level support for technical issues related to Voice and...
-
Community Engagement Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MOVE Private Fitness Full timeAt MOVE Private Fitness, we are seeking a highly skilled Community Engagement Specialist to join our team. As a key player in our online presence, you will be responsible for creating and managing content that resonates with our audience.This role involves developing and executing a content strategy that drives engagement and fosters brand loyalty. You will...
-
Cloud Voice Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timePrometric Ireland Limited is a leading provider of technology-enabled testing and assessment services. We deliver high-quality assessments and certifications to clients across various industries.As a Telecommunications Engineer at Prometric, you will be responsible for designing, implementing, and maintaining the company's Genesys Cloud voice communication...
-
Lead Voice Engineer
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Full timePosition: Voice / Contact Centre Level 2 Support TechnicianCigna is looking to recruit a Voice and Contact Centre Support Technician (L2). The role,reporting to the Voice Senior Supervisor, is designed to solve technical issues and configurenew services. This role is suited to someone with 2 years + technical experience in a Voice andContact Centre Solutions...
-
Voice Ecosystem Growth Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Visage Full timeRequired Skills and QualificationsYou should be proficient in at least two languages: Malay, English, and Chinese.A minimum of 2 years of experience in voice or live streaming is required.Possess a rich network of Malay hosts and agencies.Have solid interpersonal skills, enabling you to work effectively with diverse individuals.A strong social media presence...
-
APAC Communications Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sartorius Full timeJob Title: APAC Communications SpecialistWe are seeking a highly skilled APAC Communications Specialist to join our dynamic team in APAC. As a key member of our LPS Marketing Team, you will be responsible for planning, coordinating, and executing multi-channel marketing campaigns that drive demand generation across social media, paid ads, and content...
-
Non-Voice Customer Interaction Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeAbout This OpportunityCognizant is seeking a highly motivated Process Executive to join our team. In this role, you will be responsible for delivering exceptional customer experiences through non-voice communication channels.You will develop strong relationships with customers, understand their needs, and provide tailored solutions to meet those needs. Your...
-
Unified Communications Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Millennium Technology Services Full timeAbout the PositionMillennium Technology Services is seeking a qualified Unified Communications Professional to support our clients' needs in unified communications.The successful candidate will have a solid understanding of Avaya systems and be able to resolve issues on site, as well as support voice engineering initiatives for all project-related and...
-
Voice Network Engineer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeAPAC Talent Acquisition Lead at CognizantThis position is responsible for:Network design, project implementation, and Level 3 escalation operational support for the Asia region. This position in Malaysia works with the rest of the network teammates in the Asia region to design, size, and choose the right components to build the network solution and BOM...
-
Unified Communications Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Millennium Technology Services Full timeMillennium Technology Services is looking for an experienced Unified Communications Expert to join our team. As a key member of our voice communications services team, you'll be responsible for designing, implementing, and maintaining cutting-edge Unified Communications solutions.Primary ResponsibilitiesDesign and implementation of Unified Communications...
-
Community Operations Specialist
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pelago Full timeAre you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for youWe are looking for ambitious and motivated talents who are excited about staying on the cutting edge of technology and always keen on innovating...
-
Senior Network and Voice Professional
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ria Full timeAbout UsRia Money Transfer is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to deliver innovative financial services to millions of customers worldwide. Our purpose remains to open ways for a better everyday life.Job DescriptionWe are seeking a highly skilled Senior...
-
Avaya Solutions Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Millennium Technology Services Full timeAt Millennium Technology Services, we're looking for a talented Avaya Engineer to join our team. As an Avaya Solutions Specialist, you'll play a key role in delivering exceptional voice communications services to our clients.ResponsibilitiesResolve technical issues with Avaya systems on-site;Support voice engineering initiatives for all project-related...
-
Marketing Communications Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full timeMarketing Communications Specialist page is loadedMarketing Communications SpecialistApply locations Menara Maxis time type Full time posted on Posted 6 Days Ago time left to apply End Date: April 30, 2025 (30 days left to apply) job requisition id JR11956Are you ready to get ahead in your career?We want to empower you to turn your ambitions into...