Claims Technical Excellence Manager

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

About Us:

Prudential Hong Kong Limited is an equal opportunity employer that provides equality of opportunity and benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time/fixed-term work, or any other status protected by applicable law.

We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job, and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Key Responsibilities:

  • Lead in managing staff and ensuring tasks assigned to team members are completed within the given time to meet expectations on operational processes.
  • Assist the Senior Manager in leading and coordinating team members to achieve the company's goals in providing support and guidance to the Claims Department via assessor knowledge, guidelines, systems, technology, etc.
  • Support and provide analysis to internal stakeholders in monitoring effectiveness and detecting gaps to develop new initiatives and measures to achieve the goal.

Requirements:

  • A strong knowledge of medical and insurance processes.
  • Excellent leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Highly organized and able to prioritize tasks effectively.


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