Chief Information Officer
3 days ago
This position is based at our Tasek Industrial Estate location. As a key member of our team, you will be responsible for providing exceptional technical support to our customers.
- You will act as the primary point of contact for customers seeking technical assistance via phone or ticketing system.
- Perform remote troubleshooting using diagnostic tools and effective questioning techniques.
- Guide customers through issue resolution and provide accurate information on IT products or services.
- Escalate unresolved issues to higher-level support teams as needed.
- Document incidents, resolutions, and updates accurately in logs and the ticketing system.
- Manage and maintain the ticketing system to ensure operational efficiency.
- Follow up with customers to confirm resolution and provide updates on their cases.
- Identify and recommend process improvements to enhance support efficiency.
- Assist in analyzing Key Performance Indicators (KPIs) and ensuring SLAs are consistently met.
- Proven experience in a help desk or customer support role.
- Familiarity with ITSM, ITIL, ISO27001, Cloud Computing, and Industry 4.0 concepts is advantageous.
- Strong understanding of computer systems, mobile devices, and office automation tools.
- Excellent communication and customer service skills with a cool-tempered approach under pressure.
- Bachelor's degree in Computer Science, Information Technology, or related fields, with 2–3 years of relevant experience.
- Fresh graduates are encouraged to apply.
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Special Officer, Supplier Quality Engineering
3 weeks ago
Ipoh, Perak, Malaysia PROTON Holdings Berhad Full timeSpecial Officer, Supplier Quality Engineering (Administration)Add expected salary to your profile for insights.Administrative Support: Provide administrative and secretarial support to the director, manage director's calendar, schedule appointments, and coordinate meetings. Arrange travel and accommodations for the director and other senior...
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Office Management Professional
2 days ago
Ipoh, Perak, Malaysia Opus Consultants Full timeAbout Opus ConsultantsAt Opus Consultants, we pride ourselves on delivering high-quality services that exceed our clients' expectations. Our team of experts is committed to innovation, excellence, and customer satisfaction.Job Summary:The Administrator, HR will be responsible for managing various administrative tasks, including implementing office...
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Regional Growth Officer
6 days ago
Ipoh, Perak, Malaysia MyVenture Capital Full timeJob Summary:We are looking for a Regional Growth Officer to lead our sales team in the North Region, driving revenue growth and expanding market share for MyVenture Capital. As a key member of our leadership team, you will be responsible for developing and executing sales strategies, leading a high-performing sales team, and building strong relationships...
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Safety and Compliance Officer
5 days ago
Ipoh, Perak, Malaysia QUALITY ORBIT SDN BHD Full timeJob Description: At QUALITY ORBIT SDN BHD, we are seeking a dedicated Safety and Compliance Officer to join our team. As a key member of our construction site operations, you will play a vital role in ensuring the safety and well-being of our personnel. Key Responsibilities:To enforce occupational health and safety standards at all work sites,...
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HR Generalist Coordinator
2 days ago
Ipoh, Perak, Malaysia Opus Consultants Full timeAbout Opus ConsultantsOpus Consultants is a reputable provider of specialized services in the highway maintenance industry. We are committed to delivering exceptional results that meet the evolving needs of our clients.Job Overview:The Administrator, HR will play a vital role in supporting the office's day-to-day operations, including implementing...
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Administrative Services Manager
2 days ago
Ipoh, Perak, Malaysia Opus Consultants Full timeAbout Opus ConsultantsOpus Consultants is a leader in the highway maintenance industry, providing innovative solutions that meet the evolving needs of our clients. Our team of experts is committed to delivering exceptional services and exceeding client expectations.Job Description:The Administrator, HR will be responsible for managing various administrative...
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Automotive Industry Specialist
5 days ago
Ipoh, Perak, Malaysia Different Technologies Pty Ltd. Full timeJob DescriptionPlease note that this role requires a significant amount of time spent in the office, approximately 3 to 5 days per month.The primary goal is to establish Carlist.my as the leading automotive classified website, providing the most up-to-date market information and a trusted product in the industry.This involves providing digital education and...
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Senior Business Administrator
2 days ago
Ipoh, Perak, Malaysia Opus Consultants Full timeAbout Opus ConsultantsOpus Consultants is a leading provider of innovative solutions in the highway maintenance industry. Our team of experts is dedicated to delivering exceptional services that meet the evolving needs of our clients.Job Description:As an Administrator, HR, you will play a critical role in supporting the day-to-day operations of our office....
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Academic Career Advisor
5 days ago
Ipoh, Perak, Malaysia AUG Student Services Full timeWe are seeking a highly motivated and experienced Academic Career Advisor to join our team at AUG Student Services.Job Description:To counsel and assist students in making informed decisions about their academic career path;To develop and enhance the counselling services to meet the needs of our clients;To follow up on student enquiries, applications, and...
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Automotive Business Development Manager
5 days ago
Ipoh, Perak, Malaysia iCar Asia Limited Full timeAbout the RoleThe successful candidate will be responsible for establishing Carlist.my as the leading Automotive Classified website with the most up-to-date market information and a trusted product in the automotive trade market.Main ResponsibilitiesDevelop strong relationships with dealers in assigned areas.Promote Carlist.my as a valuable platform for...
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Client Acquisition Lead
6 days ago
Ipoh, Perak, Malaysia Manufacturing Full timeKey ResponsibilitiesThe ideal candidate will possess strong sales, interpersonal, and organizational skills. They should be comfortable with multitasking and able to prioritize tasks effectively to meet the assigned quotas for their role.ResponsibilitiesDevelop and implement effective sales strategies to meet financial goalsBuild and maintain long-term...
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Sales Development Manager
6 days ago
Ipoh, Perak, Malaysia Manufacturing Full timeOverviewThe ideal candidate will possess strong sales, interpersonal, and organizational skills. They should be comfortable with multitasking and able to prioritize tasks effectively to meet the assigned quotas for their role.ResponsibilitiesBuild and maintain long-term relationships with key clientsDevelop and track metrics throughout the sales processMeet...
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Account Business Partner
6 days ago
Ipoh, Perak, Malaysia Manufacturing Full timeOur CompanyWe are a leading manufacturer seeking a skilled Account Executive to join our team. The ideal candidate will have a strong background in sales and be able to build and maintain client relationships.Job OverviewMeet or exceed financial goals by identifying new business opportunitiesDevelop and track metrics throughout the sales processStay...
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Business Growth Specialist
6 days ago
Ipoh, Perak, Malaysia Manufacturing Full timeAbout UsWe are a leading manufacturing company seeking a skilled Account Executive to join our team. The ideal candidate will have a strong background in sales and be able to build and maintain client relationships.Job DescriptionTrack and record metrics throughout the sales processMeet or exceed financial goals by developing new business opportunitiesStay...
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Professional Administrative Assistant
6 days ago
Ipoh, Perak, Malaysia Student Malaysia Full timeOverview: At Student Malaysia, we are seeking a highly skilled and organized Executive Secretary to join our team in Ipoh, Perak.Salary: A competitive salary of RM1000 per month is offered for this full-time position.About the Role:We require an administrative professional who can provide exceptional support to our management team. The ideal candidate will...
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Order Management Specialist
5 days ago
Ipoh, Perak, Malaysia II-VI UK, Ltd. Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented Order Management Specialist to join our team. As an Order Management Specialist, you will be responsible for reconciling and auditing orders to customer contracts/purchase orders.You will ensure that orders and change orders are booked in accordance with Coherent's global bookings, SOX and...
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Electronics Project Coordinator
3 days ago
Ipoh, Perak, Malaysia XP Power Full timeQualificationsDegree or Above: Electronics/Electrical or equivalent degree required.Experience: 3+ years of experience in engineering project management in electronics product development or sustaining.Engineering Execution: Competent in common engineering activities and process flows, engineer language, and leading technical conversations.ERP/PLM Systems:...
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Financial Reporting Expert
3 days ago
Ipoh, Perak, Malaysia BATU KAWAN BHD Full timeJob DescriptionBatu Kawan Berhad is a top-50 public listed company in Malaysia with business activities in plantations, resource-based & industrial chemicals manufacturing and property development. We are now looking for a Group Financial Reporting Manager/Accountant to be based at our Head Office.About the RoleResponsible for analysing financial data to...
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Electrical Project Manager
4 days ago
Ipoh, Perak, Malaysia XP Power Full timeAbout UsAt XP Power, we value Customer Focus, Flexibility, Knowledge, Speed, and Integrity.Your Key ResponsibilitiesManage sustaining projects of switch-mode power supply products in prioritization, planning, resource acquisition, task delegation, test arrangement, and agency appointment.Collaborate with requestors to understand their needs, urgency, and...
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Project Manager
3 days ago
Ipoh, Perak, Malaysia XP Power LLC Full timeCompany OverviewXP Power LLC is a high-performing global company that values Customer Focus, Flexibility, Knowledge, Speed, and Integrity.Job DescriptionManage sustaining projects of switch-mode power supply products in request prioritization, work planning, resources acquisition, task delegation, test arrangement, and agency appointment.Work with requestors...