Current jobs related to Customer Service Leader - Kuala Lumpur, Kuala Lumpur - GoGoX

  • Customer Service Operations Leader

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Leader to join our team in Greater China. As a key member of our Customer Service department, you will be responsible for leading and supervising a team of customer service representatives, providing guidance and support to ensure they meet performance goals.You will...

  • Customer Service Leader

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Full time

    Job RoleWe are seeking a Customer Service Leader to join our bancatakaful department. As a key member of our team, you will be responsible for managing and servicing bancatakaful accounts, ensuring smooth operations, and maintaining strong relationships with bank partners.Key ResponsibilitiesManage bancatakaful accounts, ensuring all service-related matters...

  • Customer Service Team Leader

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Full time

    We are seeking a seasoned professional to lead our customer service team in the Thai market. As a Customer Service Team Leader, you will be responsible for supervising a team of representatives and ensuring they meet performance goals.ResponsibilitiesLead and supervise a team of customer service representativesProvide guidance, coaching, and support to...

  • Senior Customer Service Leader

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    We are seeking a highly motivated Senior Customer Service Leader to join our team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.About the RoleThe successful candidate will have a strong track record of delivering results-driven initiatives that improve...

  • Customer Experience Leader

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full time

    Tata Consultancy Services is seeking a Customer Experience Leader to play a crucial role in ensuring customer satisfaction and loyalty.The ideal candidate will act as a bridge between customers and the organization, understanding customer needs, resolving issues, and advocating for their interests within the company.Key Responsibilities:Voice of the...

  • Financial Services Leader

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Leadership OpportunityWe are seeking a results-driven Financial Services Leader to join our team. In this role, you will be responsible for leading a team of professionals in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Lead a team of professionals in delivering financial services to corporate clients.Develop...

  • IT Services Leader

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

    AIA Digital+ requires an experienced IT Services Leader for managing daily operations within the company's Azure public cloud platform. The ideal candidate should possess sound knowledge in IT operating model design and top-tier multinational corporation experience.

  • Digital Finance Leader

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    Digital Transformation OpportunityBASF Asia-Pacific Service Centre S/B is seeking a highly skilled Digital Finance Leader to join our team. As a Digital Finance Leader, you will play a key role in driving digital transformation across the finance function.In this role, you will be responsible for leading and implementing digital finance initiatives,...

  • Customer Solutions Leader

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    We are Prudential Hong Kong Limited, a company that values partnership and protection for every life and future. Our purpose encourages a culture where diversity is celebrated and inclusion assured for our people, customers, and partners. We provide a platform for our employees to excel in their work and make an impact on the business.Job SummaryThe Customer...

  • Financial Services Leader

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Job SummaryWe are seeking a Financial Services Leader to join our team at Hong Leong Bank. As a key member of our leadership team, you will be responsible for driving business growth and development through strategic planning and execution.Your expertise in consumer credit policy and risk management will be essential in developing and implementing effective...

  • Service Management Leader

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

    Service Management LeaderAqi Intl is seeking an experienced Service Management Leader to lead our SMC team and ensure that infrastructure, systems, networks, and applications are running smoothly.Key ResponsibilitiesDevelop and implement policies, procedures, and processes to improve IT operations.Manage technology vendors and service providers.Lead a team...

  • Customer Success Leader

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

    About the PositionThis is a challenging opportunity to join our sales team as a Customer Success Leader, where you will be responsible for ensuring the successful implementation of our products and services with key corporate clients.You will work closely with our sales team to identify opportunities for growth and develop strategies to drive revenue...

  • Customer Service Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full time

    Job OverviewSutherland is a dynamic organization seeking an experienced leader to spearhead our Customer Care Team. As a Customer Service Manager, you will be responsible for leading a team of associates to achieve exceptional results and provide top-notch customer experiences.Key ResponsibilitiesLead and supervise a team of at least 10 associates to drive...

  • Sales and Service Excellence Leader

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Sales Leadership Opportunity KLCCThis role offers a unique chance for a motivated retail professional to join our team and make a significant impact.As a Sales and Service Excellence Leader, you will be responsible for driving sales growth, customer satisfaction, and associate performance.You will analyze market trends, optimize sales processes, and improve...

  • Customer Service Representative

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for delivering world-class customer service via telephone.Your primary focus will be on providing polite, professional, and accurate responses to customers' inquiries. You will also manage customer...

  • Global Customer Experience Leader

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full time

    About the JobWe are looking for a skilled Global Customer Experience Leader to join our team. As a key member of our customer service department, you will play a critical role in delivering exceptional customer experiences across multiple regions.Your primary responsibilities will include:Developing and implementing customer-centric strategies to improve...

  • CS - Customer Service Team Leader (Indonesia Market)

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full time

    CS - Customer Service Team Leader (Indonesia Market)About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South...

  • Global Customer Success Leader

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full time

    About Zeal Holdings Limited">We are a dynamic FinTech organisation dedicated to delivering innovative products and exceptional customer experiences. With a strong presence in Southeast Asia, we are committed to driving business growth and success.Our Team">We value diversity, inclusivity, and collaboration. Our team members are passionate about their work...

  • Customer Success Leader

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack group Full time

    Career Opportunities at ShopBack GroupWe're an equal opportunity employer committed to creating an inclusive environment for all employees. As a Customer Success Leader, you'll have opportunities to take on greater challenges that help you realize your ambitions. Enjoy competitive compensation based on your performance, as well as a candid, open, and...

  • CS - Customer Service Team Leader (Thai Market)

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Full time

    CS - Customer Service Team Leader (Thai Market)Native THAI Speaker to be based in Kuala Lumpur, MALAYSIAAbout Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe,...

Customer Service Leader

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia GoGoX Full time

We are seeking a dedicated customer service representative to provide logistical support and handle customer inquiries at GoGoX. You will be responsible for responding to customer concerns, managing complaints, and ensuring a positive service experience.

Key Responsibilities:
  • Handle customer queries and logistics arrangements via phone and online platforms
  • Resolve customer concerns and complaints with a positive and helpful attitude
  • Maintain professional customer service, creating a great experience for customers
  • Assist team leaders in senior positions
  • Participate in shift-based work schedules

You will be working as part of a dynamic team, collaborating with colleagues to deliver exceptional customer experiences.

Requirements:
  • Minimum of SPM or Diploma
  • At least one year of customer service experience is preferred (Fresh graduates are welcome to apply)
  • Strong communication skills, problem-solving ability, and work ethic
  • Attention to detail and eagerness to learn
  • Positive attitude and teamwork skills
  • Proficiency in written and spoken English and Chinese (Cantonese and Mandarin)