Customer Service Manager

At EPOS, we help business owners and entrepreneurs unleash the full potential of their businesses. As a fast-growing and dynamic company, we are dedicated to transforming the retail and F&B industry with high-performance technology solutions. Our mission is to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking...

Summary:The Customer Service Manager is responsible for overseeing and leading the customer service team,including overseas CS Teams, to ensure exceptional customer experiences. This role involves managingday-to-day operations, addressing customer inquiries and concerns, and fostering a positive andproductive work environment within the team.The Customer...

Customer Service Manager/ Senior Customer Service officer (location: Kuala Lumpur, Malaysia)Responsibilities:Customer Support Management: responsible for answering customer questions and inquiries through various channels (phone, email, chat)Channel Optimization: Develop and implement strategies to improve customer engagement and response times across all...

Pasona Malaysia seeks a seasoned Customer Service Manager to lead its Customer Relation Team. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.The successful candidate will be responsible for overseeing the day-to-day operations of the team, ensuring...

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of...

This Customer Service Professional role is an exciting opportunity to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a key member of our front desk operations, you will be responsible for delivering outstanding customer service and ensuring that our guests have a memorable stay.Responsibilities...

Job OverviewAs a Customer Service Manager, you'll play a critical role in delivering positive outcomes for our customers and stakeholders. You'll work closely with cross-functional teams and leaders across many levels of management to drive results.The successful candidate will have a minimum of 1 year of experience in the travel industry managing booking...

Job DescriptionBASF Asia-Pacific Service Centre S/B is seeking a highly skilled Financial Service Manager to join our team. As a Financial Service Manager, you will play a key role in delivering high-quality financial services to internal customers.In this role, you will be responsible for managing and maintaining master data regarding material ledger,...

Customer Service & Operations Manager ID:571156,000 MYR ~ 8,000 MYRLocation: KL SentralOverviewWe are seeking a Customer Service & Operations Manager to oversee our customer service team and enhance user engagement through effective strategies.Job DescriptionDevelop and implement customer segmentation strategies to enhance user experience and...

BASF, we create chemistry for a sustainable future. As a leading chemical company, we connect people with diverse talents worldwide, fostering innovative solutions for a better tomorrow.In this role, you will execute customer order management processes with a consistent high level of service across ASEAN, ANZ, Taiwan, and GB regions. This includes:Executing...

Job SummaryWe are seeking a highly skilled Inside Sales Representative to join our team in Kuala Lumpur. As an Inside Sales Specialist – Lead Generator, you will be responsible for qualifying potential leads and driving growth for Google's products and services.About UsCustomer Connect Malaysia Sdn Bhd is one of the top ASEAN Google Partners. We are...

About UsWe are a harmonious team that values growth and development. As a Support Operations Specialist, you will play a crucial role in ensuring the smooth operation of our daily activities. You will work closely with our staff to provide administrative support, ensuring that our customers receive exceptional service.Key Responsibilities:Provide...

Customer Service Assistant Manager / Manager (Southeast Asia)About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East...

About the RoleWe are seeking a highly motivated and experienced Customer Service Operations Manager to lead our customer service team. The ideal candidate will have a strong background in operations management, excellent communication skills, and the ability to work effectively in a fast-paced environment.The primary responsibility of this role is to oversee...

About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus...

Company OverviewMarkem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. These solutions enable product quality and safety, regulatory and retailer compliance, better product recalls and improved...

Job Description:We are seeking a Customer Service Excellence Manager to join our team at TIME's group.The ideal candidate will have a strong background in customer service or quality assurance, with experience conducting regular audits of customer interactions.Evaluating agent performance based on predefined quality assurance criteria is also essential for...

Job OverviewBMC Travel Sdn Bhd is seeking a highly skilled Sales Manager to join our team. As a Sales Manager, you will be responsible for providing exceptional customer service and ensuring that all travel arrangements meet the highest standards.Key ResponsibilitiesDevelop and implement sales strategies to achieve business objectives.Provide detailed...

About the RoleThe Field Service Professional will be responsible for visiting customer sites to install, maintain, commission, and repair power supply and related systems. This individual must have a strong background in electrical/electronic equipment repair and be able to communicate effectively with customers and internal teams. If you are a motivated and...

Job OverviewWe are seeking a skilled Customer Service Manager to join our Wealth Management team. In this role, you will be responsible for managing relationships with high-profile clients, driving business growth, and meeting the bank's strategic objectives.You will provide exceptional customer service, offer financial solutions, and manage operational risk...