Customer Service Manager

At EPOS, we help business owners and entrepreneurs unleash the full potential of their businesses. As a fast-growing and dynamic company, we are dedicated to transforming the retail and F&B industry with high-performance technology solutions. Our mission is to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking...

Summary:The Customer Service Manager is responsible for overseeing and leading the customer service team,including overseas CS Teams, to ensure exceptional customer experiences. This role involves managingday-to-day operations, addressing customer inquiries and concerns, and fostering a positive andproductive work environment within the team.The Customer...

Customer Service Manager/ Senior Customer Service officer (location: Kuala Lumpur, Malaysia)Responsibilities:Customer Support Management: responsible for answering customer questions and inquiries through various channels (phone, email, chat)Channel Optimization: Develop and implement strategies to improve customer engagement and response times across all...

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of...

Job OverviewSutherland is a dynamic organization seeking an experienced leader to spearhead our Customer Care Team. As a Customer Service Manager, you will be responsible for leading a team of associates to achieve exceptional results and provide top-notch customer experiences.Key ResponsibilitiesLead and supervise a team of at least 10 associates to drive...

Job DescriptionBASF Asia-Pacific Service Centre S/B is seeking a highly skilled Financial Service Manager to join our team. As a Financial Service Manager, you will play a key role in delivering high-quality financial services to internal customers.In this role, you will be responsible for managing and maintaining master data regarding material ledger,...

Job OverviewAs a Customer Service Manager, you'll play a critical role in delivering positive outcomes for our customers and stakeholders. You'll work closely with cross-functional teams and leaders across many levels of management to drive results.The successful candidate will have a minimum of 1 year of experience in the travel industry managing booking...

Job SummaryWe are seeking a highly skilled Inside Sales Representative to join our team in Kuala Lumpur. As an Inside Sales Specialist – Lead Generator, you will be responsible for qualifying potential leads and driving growth for Google's products and services.About UsCustomer Connect Malaysia Sdn Bhd is one of the top ASEAN Google Partners. We are...

Customer Service & Operations Manager ID:571156,000 MYR ~ 8,000 MYRLocation: KL SentralOverviewWe are seeking a Customer Service & Operations Manager to oversee our customer service team and enhance user engagement through effective strategies.Job DescriptionDevelop and implement customer segmentation strategies to enhance user experience and...

About UsWe are a harmonious team that values growth and development. As a Support Operations Specialist, you will play a crucial role in ensuring the smooth operation of our daily activities. You will work closely with our staff to provide administrative support, ensuring that our customers receive exceptional service.Key Responsibilities:Provide...

About the RoleWe are seeking a highly motivated and experienced Customer Service Operations Manager to lead our customer service team. The ideal candidate will have a strong background in operations management, excellent communication skills, and the ability to work effectively in a fast-paced environment.The primary responsibility of this role is to oversee...

Customer Service Assistant Manager / Manager (Southeast Asia)About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East...

About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus...

Company OverviewMarkem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. These solutions enable product quality and safety, regulatory and retailer compliance, better product recalls and improved...

Job Description:We are seeking a Customer Service Excellence Manager to join our team at TIME's group.The ideal candidate will have a strong background in customer service or quality assurance, with experience conducting regular audits of customer interactions.Evaluating agent performance based on predefined quality assurance criteria is also essential for...

About the RoleThe Field Service Professional will be responsible for visiting customer sites to install, maintain, commission, and repair power supply and related systems. This individual must have a strong background in electrical/electronic equipment repair and be able to communicate effectively with customers and internal teams. If you are a motivated and...

Job OverviewWe are seeking a skilled Customer Service Manager to join our Wealth Management team. In this role, you will be responsible for managing relationships with high-profile clients, driving business growth, and meeting the bank's strategic objectives.You will provide exceptional customer service, offer financial solutions, and manage operational risk...

Alba Dental is a brand-new, state-of-the-art cosmetic dental clinic. With ambitious growth plans, our vision is to become the largest cosmetic dental clinic in Malaysia.As we expand, we are looking for a dynamic, driven, and customer-focused leader to help shape our operations, develop high-performing teams, and ensure an exceptional customer experience.The...

AEON Credit Service (M) Bhd is a leading provider of consumer financial services in Malaysia. Our mission is to contribute to the prosperity of the communities we serve by providing innovative financial solutions that enhance the quality of life for our customers.About UsWe have been serving the Malaysian market for over 20 years, offering a wide range of...

We are seeking a highly skilled and experienced logistics professional to lead our customer care operations. As our Logistics and Customer Service Management Leader, you will be responsible for developing and implementing strategic plans to improve customer satisfaction and reduce costs.Our company offers a wide range of products and services, including...